Not resolved

I bought a moneypak with $200 and I wanted to load a prepaid card of mine. As soon as I go to load it, it says I have a zero balance.

I barely scratched off the back, I mean what happened to my money. This is ridiculous that I cant get my money back that I never used. I don't understand how a this company cant help their customers. This was my first time using it and believe me, I will never use it again.

My main concern is, where is my money!!!!!!!! I need my money, that I never used!!!!!

Product or Service Mentioned: Green Dot Moneypak Prepaid Card.

Monetary Loss: $200.

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