Today Nov. 16, 2014 I purchased a green dot card and loaded with $100.00.
I will be leaving early in the morning, and need this card for my trip. I went on line and filled out the form. A few minutes latter I logged in to see that my info was posted. Got a message that they were having problems with computers and to login after 20 minutes.
same message came up over and over.
Finally after several attempts I reached someone and was told that they couldn't verify me. No one can give me any answers. Other than I won't be able to reload this card or be issued the personalized card.
My main concern is I won't be able to get use of my money. I bought this card through Walmart and am very sad to see Walmart would lower themselves to these standards.
Reason of review: Poor customer service.
Preferred solution: Just want some one to email me with answer as why I was declined.
I didn't like: No one could give me answer.