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5 comments

I have turned in every detail of the transaction to RR@***.com. they do not even have the decency to respond.

It took days to get an email address to send the info that green dot requires in order to get a refund. I've sent and recent this info and they do not reply! You got to figure if you multiply these situations by hundreds even thousands per month, think of the interest off that money they keep. If they never refund my money think of the interest on the principal plus the principal!

This company got rich because the consumer used their product. And they just *** us over!

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

WHATS THE NUMBER TO MONEY PAK

Guest

Need help I bought money pay $100 is not on my card

Anaka Yod

Hey, I went to the Better Business Bureau - www.bbb.org

Go there and put in a complaint against green dot MoneyPak they will get your money

Guest
reply icon Replying to comment of Anaka Yod

What do I have to tell them So I can st my money back?

Guest
reply icon Replying to comment of Anaka Yod

This company is like a legit joke I am so over it so I had somebody try to tell me that they couldn't give me the phone number of sociated to my account when I had given them my social security number my date of birth my address my prior address literally every deposit withdrawal and transaction that are cut on that card for the probably the past four months if they needed it amount of direct deposit states of direct deposit amount of the paychecks I mean you could clearly tell that it was my card and I was having an issue because my husband was away and was trying to send me money so that I could have money for something I needed in Fort and I was unable to access my account based on a phone number being different than what I guess I thought it was but I never really login online because I didn't have issues I didn't have to load it my card got direct deposit so my paycheck went on and I never really use MoneyPak so I went through *** and high water to finally get told that I was able to be offered a refund that would take 14 days if I would like that there was no help there was no resolution I literally wanted to choke the person through the phone so now I'm having an issue with the Moneypak what are the numbers are scratched off and clearly this is a reoccurring issue because I'm seeing several concerned customer that are reporting that their numbers were scratched off now it was scratch off with a 2.0 how hard could I really have scratched it for the numbers to be visible to me at all so yeah this company is a joke and I want the $220 that is on the reload pack that I can now not get until somebody Lord knows how long answers my email with the uploaded receipt transaction number debit card number used to purchase everything and including my account information

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