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We are sorry for the issues that some of our customers may be experiencing. Please reach out to us directly so we may better assist you. Moneypak Customer Service moneypakCS@tech-center.com
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Anonymous
Ronnell

This don't make no sense at all I need my money I loaded so I can get to work

Anonymous
916-382-6259

I HAVE NOT BEEN ABLE TO LOAD MY MONEY PAK ON MY PREPAID DEBT CARD FOR A WEEK NOW IT KEEP SAYING IT'S NOT ABLE BECAUSE OF THE INFORMATION GIVING DON'T MATCH BUT IT's WRONG beca...

5.0
#1278821
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Dora with Green Dot contacted me last week on Thursday and said that she would contact me on Friday. It's now Tuesday and I've emailed Dora several times and she has not returned my phone call. When I come back to here from my original complaint it says that it's been...
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#1278261
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Green Dot Moneypak - Questions regarding my funds

Dont have a moneypak card just perpaid card
#1277265
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Today is June 11, 2018. Still no refund. Today I also tried to report to them that it appears they are the fraud. Even that request they say can't be processed. Greendot, Bonneville Bank, and moneypak products should be boycotted and reported to every possible consumer...
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1.0
I didn't like
  • Waiting
  • Everything about this company
  • Refund process
#1277153
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Green Dot Moneypak - I need assistance and help with my problem

I CAN NOT RECALL THE PHONE NUMBER I REGISTERED WITH TO UPLOAD MY MONEY WITH GREEN DOT MONEY PACK WHAT CAN I DO TO REPLACE IT OR GET THE NUMBER YOU GUYS HAVE ON FILE PLEASE HELP ! I have a money pack to upload and I can’t. Thank you
#1277044
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Green Dot Moneypak - Money pak card won't load

I dont have a green dot card! I bought a money pak card to pay a bill. Customer Service line is useless. Cannot get help from website or phone number. This is ridiculous. I am getting calls from payee saying card will not load. Need asst right away.
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Alma, Georgia
#1276722
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Green Dot Moneypak - Money pak numbers will not load

Green Dot Moneypak - Money pak numbers will not load
Green Dot Moneypak - Money pak numbers will not load
I paid for goods with this green dot card and customer said it will not load. Whats the problem??
Alma, Georgia
#1276714
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I try to load MoneyPak on my GreenDot it will tell need to enter the Moneypak number and when I do it'll take me to account I filled out the account then they say I already have an account with them and then after they say that they'll send me back to another page...
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#1275913
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I PURCHASED 3 CARDS $500 EACH, I WAS ABOUT TO BECOME A SCAM VICTIM FOR $1,500 (SUPPOSED ELECTRIC COMRANY) THE PERSON FROM THIS COMPANY MONEY PACK CALLED ME AND SAID I COULD GET MY MONEY BACK FROM THEM (MONEY PACK) ALL I HAD TO DO WAS GIVE THEM MY NAME, HOME ADDRESS AND...
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1.5
I didn't like
  • I never got my refund back
#1275396
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Green Dot Moneypak - Numbers Missing From MoneyPak GreenDot Card
Went and got a MoneyPak card, scratched off the back and part of the numbers came off. I spent an hour trying to find some sort of way to contact MoneyPak/Green Dot. All of the phone numbers that they have online want a card number for their prepaid cards which I don't...
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1.0
I didn't like
  • Lack of reliable contact information
#1273975
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