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Resolved
About 2 months now yes i always tryin to contact ya'll
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Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 08.
1.9
#1251187
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Resolved
On March 28th I purchased a moneypak card from CVS. I went straight home to add the funds to my visa prepaid card. I go through all the steps on their site and even uploaded my DL for verification. I received any email and text message stating that the verification was...
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Company wrote 0 private or public responses to the review from Mar 30.
1.0
#1222645
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Resolved
Bought a moneypak out of Rite Aid and loaded it with 400 dollars to buy my unborn who is due in 7 weeks his car seat and bassinet. Never had a problem with money depositing onto my card. Two hours I attempt to load the money and I finally get the message to verify my...
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Company wrote 0 private or public responses to the review from Feb 26.
Anonymous
Tom

Call 866-652-4611 to speak directly to a supervisor.

Anonymous
Toni

What number did you call to get ahold of someone? Friday was day 5 since I did fraud claim. No call no response

1.0
I liked
  • I like it when it works
I didn't like
  • Lack of customer service number or any form of contact
#1198388
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Resolved
AT 9:54 AM 1/11/18 I PURCHASED A MONEYPAK AT RITE AID FOR $500., TOOK THE CARD RIGHT HOME TO UPLOAD TO M/C DEBIT CARD. UPLOADED ALL INFORMATION INCLUDING SS#. NEVER LEFT THEIR SITE MONEYPAK.COM. AT 10:48 AM RECEIVED EMAIL THAT ACCOUNT WAS CREATED. ATTEMPTED TO TRANSFER...
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Company wrote 0 private or public responses to the review from Jan 22.
Anonymous
Tiffany

Sooooo, I see others have been scammed as well... If you notice, you called the wrong ppl.. You called "Money Pack" not "Money PAK".. And they probably even called you back to...

Anonymous
Joseph w1621

MY name is Joseph w . Please I would like to join the fight to get these *** I’m out of $200 for my car payment . Please email me , I’ve emailed a few of you. Jwinakur16@gmail...

1.0
#1174002
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Resolved
I got a Moneypak Saturday 10/21/17. I registered on the website and took a pic of my ID with my webcam and submitted it. It said I would have the money within 30 minutes unless my ID had to be verified and then it would be 2 business days. By Tuesday evening I had not...
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Company wrote 0 private or public responses to the review from Oct 27, 2017.
1.0
I liked
  • Seriously use any other service
I didn't like
  • It is a self serve website so there is no customer service
#1121861
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Resolved
I loaded 500$ on to a Moneypak card I purchased from Walgreens 4 hours ago. Followed all the steps online. Sent picture of ID. Nothing only verification that my account is open. No number to reach anyone. All the numbers are for Green Dot customers. The one number that...
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Company wrote 0 private or public responses to the review from Jun 14, 2017.
Anonymous
Anonymous

You wouldn't have to get verified if you have an actual greendot card that you load the large sums to. With the greendot card it loads instantly

Anonymous
Anonymous

Still saying verifying ID already over 12 hours, need my medication. If something goes wrong They will get sued big time.

1.0
#1061201
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Resolved
So really dislike these cards anyway because there is way too many fees. It's a pain in the butt to even get your money. But I had one because I had no choice one day. Anyway, my kitten got sick and a friend wanted to help me by sending money. Now Im wishing that She...
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Company wrote 0 private or public responses to the review from Feb 02, 2017.
1.0
I didn't like
  • That there is no listed number to contact anyone for help
#1001579
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Resolved
Green Dot Moneypak - Green Dot "gift card look a like" rip off
I had good experience buying gift cards in the past. This time I intended to buy a gift cards for my kids to use to buy points online. So, I picked up prepaid Visa card from the gift card rack at Walmart. Later, I discovered that it was not a gift card. That the print...
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Company wrote 0 private or public responses to the review from Dec 16, 2016.
2.0
I didn't like
  • Money scamming
#974281
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