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Today Nov. 16, 2014 I purchased a green dot card and loaded with $100.00. I will be leaving early in the morning, and need this card for my trip. I went on line and filled out the form. A few minutes latter I logged in to see that my info was posted. Got a message that...
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Anonymous
DSS

1-866-652-4611 Ext. 3690

Anonymous
Creola

I was told to upload my license now they didn't accept it and want to keep my money on my prepaid card they originally had a block on my card for no reason now they have close...

I didn't like
  • No one could give me answer
#558621
Reply to reviews
I am completely livid about this experience with Moneypak and I will not allow them to get away with it. I work hard for my money just like everyone else in this country. I was told multiple times I would get a refund of my money and after the phone call I just had...
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Anonymous
Natalie Ramirez Tomich

www.peaceandbenefits.comI did have an issue with moneypak cards I purchased. After waiting the 20 minutes to add to a card online, I kept receiving notice it was invalid. I wa...

Anonymous
Angela Scott

I loaded 100 moneypak on a rush card yesterday morning. It still have not loaded to my card. I dialed moneypak and since I don't have a green Dot card I can't get through the ...

#454671
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AT 9:54 AM 1/11/18 I PURCHASED A MONEYPAK AT RITE AID FOR $500., TOOK THE CARD RIGHT HOME TO UPLOAD TO M/C DEBIT CARD. UPLOADED ALL INFORMATION INCLUDING SS#. NEVER LEFT THEIR SITE MONEYPAK.COM. AT 10:48 AM RECEIVED EMAIL THAT ACCOUNT WAS CREATED. ATTEMPTED TO TRANSFER...
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Anonymous
Tiffany

I think ppl may have a class action lawsuit.. BELIEVE IT OR NOT... THERE ARE 2 MONEY PACK COMPANIES... MONEYPAK.COM AND MONEYPACK.COM.. ONE LETTER MAKES A DIFFERENCE... DUE TO...

Anonymous
Tom

I am dealing with this now for $500 call 866-652-4611 to speak directly with a supervisor. Was told it’s a glitch with the new ID. Verification system I am at day 5 now . . .

1.0
#1174002
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Green Dot Moneypak - $159.59 every deposit failed never revived money
I bought a MoneyPak to put money on one of my own cards. I tried depositing on two approved personalized cards and both came back with deposit failed. I tried again today and it said MoneyPak card number already used. I am beyond angry and feel scammed out of my money...
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#1225325
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On March 28th I purchased a moneypak card from CVS. I went straight home to add the funds to my visa prepaid card. I go through all the steps on their site and even uploaded my DL for verification. I received any email and text message stating that the verification was...
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1.0
#1222645
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Green Dot Moneypak - Loaded $500 and it is now missing. I won't stop until I get my money back!
Green Dot Moneypak - Loaded $500 and it is now missing. I won't stop until I get my money back!
My name is Amanda G. and I purchased a reloadable card, put $500 on it to transfer it to my card, took all necessary steps, uploaded my I.D., waited days, and still nothing. The card was purchase on February 23, 2018, I tried to transfer the money to my card on...
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Anonymous
FailingKingFisher

1-866-652-4611 Ext. 3690

Anonymous
FailingKingFisher

1-866-652-4611 Ext. 3690.

I didn't like
  • That my money just disappeared
  • You cannot talk to a real person and they ask for your ssn
  • How i took all the necessary steps
#1214818
Reply to reviews
Green Dot Moneypak - Green dot money pak are thieves
I bought a money pack for $400 I go to reload my card and I'm asked to verify myself so I do The money still nowhere to be found. I try to reload again And The screen said Invalid Deposit. I try to talk to somebody and there's nobody to talk to I made a Fraud report...
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Anonymous
Tom

I am dealing with the same thing $500 lost in cyberspace. Call 866-652-4611 to speak directly with supervisor at green dot. Guess it’s some kind of glitch with the new ID veri...

Anonymous
DSS

This happened to me. I was able to get it resolved!

#1188112
Reply to reviews
Green Dot Moneypak - GreenDot MoneyPak Scam
My husband went to CVS and purchased a MoneyPak by Greendot card and loaded $400. He came home and follow instructions to activate his prepaid card with the $400 online. After going through each step carefully MoneyPak requires you to submit a photo ID to verify...
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Flairgal1977
Flairgal1977

What's wrong with this company's website, let alone e-mail address?? I can't even get an e-mail to them explaining what happened! I'm sorry that you had to go through this mes...

Anonymous
Glentag

I too had the same problem but I called 1-888-516-5012 which is not answered by Americans which Advertises as customer service but in reality they get your info and scam you f...

1.0
#991922
Reply to reviews
me too just happened to me 3/23..been trying to get my money back for 5 days now... continue to give me bogish emails addresses to send legible id to .. then come back and say the id is not legible.... I have been talking to them via fb messenger.. and I blow them up...
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Anonymous
FailingKingFisher

1-866-652-4611 Ext 3690. I was able to get the same situation resolved. Good luck!!

FailingKingfisher
FailingKingfisher

1-866-652-4611 ext. 3690. This number will get you in to corporate

1.0
I liked
  • Damn money back
I didn't like
  • Green dot corp
#1220425
Reply to reviews

Contact Green Dot Moneypak

Mailing Address:
P.O. Box 1187 Monrovia, CA 91017
Monrovia, California 91017
United States
Phone:
(866) 795-7597
More
Bought a moneypak card to reload my GreenDot account - I have a Debit Visa through them with my name on it, etc. Cannot get their mobile verification to confirm my text messages - tried over 7 times. Called and was on hold for over 20 minutes, then got a hold of...
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FunctionalChameleon
FunctionalChameleon

i had the same thing happen to me. it's incredible that they can remain in business.

1.0
I didn't like
  • Unable to verify my text after 7 attempts
  • Being told i understand when clearly they did not
  • Horrible technology
#1236750
Reply to reviews