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Waited the 20 min tried depositing into prepaid card and said wait 20 min. So I waited an hour. Still wouldn’t load then locked me out. Called customer service and only automated can’t talk to a real person. So I called green dot and 6x got the most disrespectful non...
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Company wrote 0 private or public responses to the review from 1 day ago.
1.0
#1422376
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Green Dot Moneypak - Im waiting on my refund

I have been waiting on my refund for my moneypaks longer then ten days where is my money
Company wrote 0 private or public responses to the review from Dec 08.
5.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1418524
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Green Dot Moneypak - 600 dlrs

They're service is absolutely horrible, even they're web com site is useless. Cant get anybody on the phone
Company wrote 0 private or public responses to the review from Dec 07.
#1417933
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I purchased a moneypak card to load a prepaid debit card only to be told my card had be flagged as suspicious and blocked. The money was to pay my rent. I was told I would need to request a refund it would take two weeks to be refunded. Well two weeks no check. I email...
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Company wrote 0 private or public responses to the review from Dec 07.
1.0
#1417664
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Green Dot Moneypak - Refunds

I been trying to get my refunds for several money Pak cards and it's been weeks and have not received anything or can't get a hold of anybody regarding to my refund.
Company wrote 0 private or public responses to the review from Nov 28.
#1410156
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Green Dot Moneypak - I spend 500 dollars and can't get it

I have spent over 500 dollars last night and today they will not let me talk to live person.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 28.
#1409724
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Green Dot Moneypak - Can't create a money pak

Can't login to money pak can't remember my password and everything I try to get a reset it say that the passcode can't be sent to this information
Company wrote 0 public responses to the review from Nov 28.
#1409521
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Green Dot Moneypak - Exceptionally Horrifying Customer Service

I brought a moneypak not knowing it didn't work for my card. When I tried to contact customer service there is no live person to talk to you. The line hangs up when you press zero and the survey will not let you press one for poor service. If you are going to have a business you need to have a live person to answer questions. I will never use moneypak again or anything Green Dot.
Company wrote 0 private or public responses to the review from Nov 27.
#1408840
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I have a friend that needed assistance. I sent money on money pack. I completed the transaction and it went through. When my friend when to load it said it reached its limit for that period .It stated on his card that he couldn't receive the money because he reached...
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Company wrote 0 private or public responses to the review from Nov 26.
2.0
I didn't like
  • Not having access to a person
  • Not having personal service with a live being
#1408175
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Green Dot Moneypak - Problems with website

I cannot add money because i have exceeded the number of password retrieval attempts allowed
Company wrote 0 public responses to the review from Nov 25.
#1407787
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