Green Dot Moneypak Reviews

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Phone number I do not remember

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Look, I have been trying to get a hold of someone for hours now. I need to load this moneypak on to my walmart card. I do not recall a phone number i had years ago. I have not used this service since! The number ended, in 9078 your system is telling me. But, I have no clue what that number was.
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1 comment
#1985908

We are sorry for the issues our customers are having. Our website is currently experiencing technical difficulties. Please reach out to us directly at moneypakCS @ tech-center.com so we may better assist you.

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ID
#2250471 Review #2250471 is a subjective opinion of poster.
Service
Green Dot Moneypak Money Transfer
Loss
$26
Preferred solution
Deliver product or service ordered
Most helpful review
New Reviewer
Today Nov. 16, 2014 I purchased a green dot card and loaded with $100.00. I will be leaving early in the morning, and need this card for my trip. I went on line and filled out the form. A few minutes latter I logged in to see that my info was posted. Got a message that...
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74 comments
#1985909

We are sorry for the issues our customers are having. Our website is currently experiencing technical difficulties. Please reach out to us directly at moneypakCS @ tech-center.com so we may better assist you.

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ID
#558621 Review #558621 is a subjective opinion of poster.
Location
Sierra Vista, Arizona
Cons
  • No one could give me answer
Reason of review
Poor customer service
Preferred solution
Just want some one to email me with answer as why I was declined
New Reviewer

Can not create an account online I keep getting an error message saying to try again later

I entered all of my information into the system as required, and received an error message stating that I would have to try back again later. When I try back again later I receive the same error message so I immediately went in one more time and tried it again. Apparently now my account is locked out even though I do not have an established account and this is a first time login. When I called customer service they said that they were unable to help me because Im not locked out and then I would have to wait another 24 hours before I could have access to my phones or do anything to help me. The solution here is that tomorrow I can call back in 24 hours to retrieve the phone is off my card however that does not have

User's recommendation: If you get locked out of your account, do not attempt to enter it more than two times without calling customer service first otherwise they’ll be nothing they can do for you as well.

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ID
#2903555 Review #2903555 is a subjective opinion of poster.
Location
Wasilla, Alaska
Pros
  • There is absolutely no pros
Cons
  • No way to create validated account
  • False advertisement
  • Problems loading moneypak
Loss
$50
Preferred solution
I would like to be able to open my account so I can return the phones off my card it’s pretty simple request.
New Reviewer

Can't login to my moneypak account

New email account and phone number...I can't login it sending my information to someone else ...help
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ID
#2897367 Review #2897367 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

Can't log into my MoneyPak account

I want to set up a secure log in and it won't recognize my phone number. It's says I've exceeded my limited of phone number entrys

User's recommendation: Be careful.

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ID
#2894624 Review #2894624 is a subjective opinion of poster.
Pros
  • Convient
Cons
  • To hard to set up money pak account
Preferred solution
Let the company propose a solution
New Reviewer

Why my accounts is block and theres money that i havnt dont no transfer

I never don't transfer use my card cause I just use my cause to do payments I lost my card and couldn't call cause I lost my phone to and other personal things . When login on my computer to check my account I count login.
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ID
#2887817 Review #2887817 is a subjective opinion of poster.
Loss
$2
Preferred solution
Full refund
New Reviewer

I bought a moneypak but it did not work

I bought a moneypak n load it with 420.00 and I can't open a account with moneypak to be able to transfer the money to a debit card green dot card. It's been 2 months and can't get my money . Greendot did a investigation about the funds and said I can get a refund but when n how
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ID
#2873853 Review #2873853 is a subjective opinion of poster.
Pros
  • Easy to steal your money
Cons
  • No one solve my problem
Loss
$420
Preferred solution
Full refund

Have not received my Refund

I purchased a $250 reload for my prepaid debit card. I went to upload my cash on to my card, and it said it was declined due to suspicious activity.. It has been 2 weeks since I filed my refund and have yet to receive a check or letter in regards to my money. I will be filing a complaint with the BBB and my DA's office to hold you accountable for your actions.

User's recommendation: Avoid.

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ID
#2871215 Review #2871215 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • To say the least
  • Not helpful at all
  • Service and credibility sucks
Loss
$250
Preferred solution
Full refund
New Reviewer

I need to know how much money I owe on this car as far as the monthly fee before I put any more money on it

I need to know what the monthly fee on this card is I haven't used it for several months before I put any more money on it
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ID
#2864770 Review #2864770 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Invalid load

I purchased 3 money pak cards. Due to me moving couldnt find receipts for the money pak loads until recent. I am trying to get in contact with a human being to settle this matter

User's recommendation: Be careful.

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ID
#2861814 Review #2861814 is a subjective opinion of poster.
Cons
  • It is a self serve website so there is no customer service
  • That they stole my money
Loss
$1500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Loaded money on wrong card

Green Dot Moneypak - Loaded money on wrong card
Green Dot Moneypak - Loaded money on wrong card
Green Dot Moneypak - Loaded money on wrong card
They still have not corrected the mistake. When their MoneyPak website asked me to scan my card I scanned it it transposed numbers and deposited $340 onto a card I don't even own and I have given them the correct card to put the money on to and they have not done it so far I am out $340. I would greatly appreciate it if this could be handled correctly and my money given to me as I have been stranded out of town since Friday last Friday sleeping in airports with no money. Sincerely Desirea Seelado Desirea Seela and I need to home

User's recommendation: Don't ever use money pak.

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ID
#2860124 Review #2860124 is a subjective opinion of poster.
Pros
  • Worthless
  • Dont have any
Cons
  • Cowards
  • Accessibility to resolve issue
  • Not reliable at all and no customer care
Loss
$340
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Help with fraud. Never recurved my moneypak card

A person by the name of Tony called and I mistakenly thought that he was with the company. I get text notifications telling me the $350 was sent to this money pack card and then 500 to another card. I dont have a money bag ID number or card number because it was never sent to me. This guy has it and is mad at me now because I change the password and he cant load any money anywhere. But I never received any money from money back or green dot. So I would like some help please so far this person has taken $2200. Not me, the other guy
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ID
#2852228 Review #2852228 is a subjective opinion of poster.
Location
Wichita, Kansas
New Reviewer

My money

I bought a money pack card and put a 100 dollors on it and now they say my moneys not there why isnt it
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ID
#2851954 Review #2851954 is a subjective opinion of poster.
Pros
  • No way to reach customer service
Cons
  • Lack of customer service
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't load

I can't login to Moneypak account. WHY? My cuz purchased a moneypak for me, 5 days ago. What's going on?
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ID
#2851074 Review #2851074 is a subjective opinion of poster.
Product
Green Dot Moneypak Account
Loss
$65
Preferred solution
Deliver product or service ordered

Need to speak to an representative

I never got through you guys make it impossible to talk to a real person i have over a 1000 dollars i can't get to
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ID
#2848302 Review #2848302 is a subjective opinion of poster.
Location
Enumclaw, Washington
New Reviewer
Me and that I send me honey Police department are conducting our investigation the green guy investigation is the green investigation is kind of in a slump so that isanti county Police department and myself are willing to join forces and get the information to Green...
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ID
#2846348 Review #2846348 is a subjective opinion of poster.
Loss
$110
Preferred solution
Full refund
New Reviewer

Moneypak account

No live operator to speak to.regarding money pak transactions and greedot. Poor customer service. 2 different services not trying to correct their errors in accounting

User's recommendation: Don't use these services.

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ID
#2839594 Review #2839594 is a subjective opinion of poster.
Cons
  • Not having personal service with a live being
Preferred solution
Let the company propose a solution

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