Green Dot Moneypak
Green Dot Moneypak Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Green Dot Moneypak has a 1.3 star rating from 719 reviews, with 1% saying they would recommend; most Green Dot Moneypak reviews report dissatisfaction, reliability failures, and high price levels.
Positive Feedback
Some users note it works occasionally and appreciate refunds when ultimately issued; a few still find the product convenient when functional.
Negative Feedback / Risk Areas
- Frequent Green Dot Moneypak customer complaints about inaccessible customer service and dropped calls.
- Many reports of defective or illegible card numbers causing lost funds and failed transfers.
- Complaints about delayed or missing refunds and unexpected fees in billing.
Key Takeaways for Future Customers
- Expect difficulty reaching live support; document receipts and attempts to contact for refund claims.
- Be cautious when buying cards; verify scratch-off numbers immediately and keep proof of purchase for refund requests.
- Consider alternatives if you need reliable transfers or prompt customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Green Dot Moneypak has a 1.3 star rating from 719 reviews, with 1% saying they would recommend; most Green Dot Moneypak reviews report dissatisfaction, reliability failures, and high price levels.
Positive Feedback
Some users note it works occasionally and appreciate refunds when ultimately issued; a few still find the product convenient when functional.
Negative Feedback / Risk Areas
- Frequent Green Dot Moneypak customer complaints about inaccessible customer service and dropped calls.
- Many reports of defective or illegible card numbers causing lost funds and failed transfers.
- Complaints about delayed or missing refunds and unexpected fees in billing.
Key Takeaways for Future Customers
- Expect difficulty reaching live support; document receipts and attempts to contact for refund claims.
- Be cautious when buying cards; verify scratch-off numbers immediately and keep proof of purchase for refund requests.
- Consider alternatives if you need reliable transfers or prompt customer service.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Open account
Online website thing is crop cant do anything with the online, then you download the app it sends you to the website wak
Preferred solution: Access to website openly
I purchased 2 money paks from a Walgreens and the scratched number are not showing
I purchased 2 money paks at a Walgreens on 2 separate dates, and the scratched numbers did not work. The only way to contact is by email, but there was no response.
- Non
- Non
Preferred solution: Full refund
User's recommendation: Do not get money paks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Purchased card, no money on it
I purchased a money pack card $500, called the (586) 277-**** customer service number and a gentleman answered the phone that had a foreign accent. After he got my number phone disconnected.
Call back, nothing. From that time, my card seems to have been wiped clean of all the funds.
Zero customer service help. If theres a class action lawsuit, Im all in.
User's recommendation: Stay away from these people, it’s a eacket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |It appears to be a racket
Buy a prepaid money card only to have a representative from the same company steal the money. Call drops and upon recalling it, the number is out of service. Scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Stole my money
Purchased a card for $500 and went to transfer it to my ATM card, and it says there's no money on the card. Tried no less than 30 times to contact customer service to no avail.
Finally got through on the 586-277-****. A gentleman with a foreign accent answered, and after he got my numbers, I was disconnected. I called back. The number is out of service.
Since then, my money has disappeared. If there's a class action lawsuit, I'm in.
- Absolutely terrible customer service
Preferred solution: Full refund
User's recommendation: It’s a racket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scammed
I need to delete my full moneypak account and there is no way of doing so. A scammer stole all of my information and is using this to scam people.
They are using 3 different Visa cards. I have no way of deleting this account and there is zero customer support. My name is Chris Colwell and my personal information has been stolen.
HOW DO I DELETE MY Green Dot MoneyPak account??? please help!!
- Scam
- Fraud
Preferred solution: My moneypak account deleted in full.
User's recommendation: Total Scam! Don't Not Use
Two cars is not activated and one car is damaged
Did nothing happen? I did not get any of my problems resolved.
I have $1500 in money pack cards that I can't use, and I can't get in touch with anyone either.
You have an automated system. I need to talk to the CEO or the regional manager of this company.
- Pros is i would never use money pack cards again
- There is no live support for moneypaks and green dot doesnt help
Preferred solution: Full refund
User's recommendation: At this point, I wouldn’t even recommend this to my dog
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They will not allow you to update your account unless you either have the same email or same phone # you had when created, but I tell them this "I do have the same ss#" update my account!
Allow me to verify I'm who I say and dam update my account, it's simple as that stupid! It's not needed to just throw customers out and not help them to continue to a solution when the solution rest of world uses is in there face! I'd suggest and wish everyone who uses them to help that problem by not using it till they give a little there
- Safe and good way to move money
- Cannot edit your account unless have one of the other same email or same phone number
Preferred solution: Be able to edit the account I had, no I don't have same email or phone# but my social still same and they do use that!
User's recommendation: Give them *** is all they deserve.
Not able to sign in
When I originally tried to start a new secured login it said my information was already set up I tried to log in but I don't know my login information I went to where it helped you and you filled out the report I filled out my phone number my email address my social security number and it's still not coming up with anything what do I do
Scamers
I was told that i won 3.5 mil.$. but I needed to pay 250.$$.
Processing fee , buy a moneypak to send. Didn't do it they (scamrs) still call !!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |MoneyPak is a safe way to send money but for I'm sure quite a many are like me cause if someone sent a MoneyPak I have to work hard to find someone who still has MoneyPak I can't get mine back.
I reported that someone kept changing my password I know who but at time they asked for me to verify I'm me but at time my ID was expired and then was incarcerated probation violation spent 8 months but lost my phone# had for while and my email and if you don't have one or the other of what you used can't update account.
User's recommendation: Keep one of the 2 and can edit your way back in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoneypak said funds already loaded
So my grandmother got me a moneypak as a gift. So when I tried loading it, I was told that the card has already been deposited.
Now I know my grandmother & she wouldn't let anyone else get their hands on this card & I know I didn't let anyone else see the card so what happened? All I could think of is money pak is robbing people!
- Fast loading
- Making it hard for getting a refund
Preferred solution: Full refund
User's recommendation: They are stealing people money
I want my 500$
I want to know who opened a $2 money pak/Green Dot card in my name. This company owes me $500.
Are they sending me the money on this card? This has been going on for months with no result of my money being reimbursed, so why is someone opening
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRaspe esta tarjeta y no me dio el dinero que le metí
Me tiró error de la tarjeta quiero mi dinero de vuelta por favor necesito saber qué pasó con la tarjeta
Problem with code
I scratched the back of the card too hard and I cannot read 1 digit off of the card.
I went to the site and filled out everything and uploaded everything and not sure they got it?
I will see if they make contact in 24 hours.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I scratch of my moneypak numbers
Company fixed the issue and I have been provided with product replacement.
All the moneypak numbers is scratch off so I would need to get back a moneypak please help me if u can
- Personal use
- Business
Preferred solution: Deliver product or service ordered
User's recommendation: Audley Cornwall
About
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Green Dot MoneyPak is one of the products of Green Dot Corporation which provides retail-based financial services. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Green Dot MoneyPak is intended for consumers' convenient cash processing gateway. Moneypak works with various big companies such as Walgreens, Walmart, Rite Aid, Kmart and others. Green Dot MoneyPak is available at over 50,000 locations across 49 states of the USA. The corporate office of Green Dot Corporation is located in Monrovia, CA.
Green Dot Moneypak is ranked 101 out of 214 in Cards category
USA
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If the PIN on a MoneyPak scratch card gets deleted or damaged, the best step is to contact MoneyPak support directly with proof of purchase. They can usually help recover or reissue the PIN after verifying your details. (213) 3 four 0 6917