Patrick N Ahz

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Verified Reviewer
| map-marker Los Angeles, California

Terrible customer service, put $ on cards can't get it back seven days and still trying to get my $ back UNBELIEVABLE...

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Green Dot Moneypak - Terrible customer service, put $ on cards can't get it back seven...

I can't cash my cards can't get my money , Help !!! Please for the love of God tell me how to get my money. Three cards card #1 798 89* ***1 5900, #432 005 **** 0216 #3 719 07* ***3 3207 totaling $750 .00 please help

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User's recommendation: Don't use money pak green cards

Merle T Htm

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Verified Buyer
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Scratched number off

Green Dot Moneypak - Scratched number off
Green Dot Moneypak - Scratched number off - Image 2

A money pack is a good thing to buy, except for scratching off the numbers from the card. It's not the first time I'm buying the card, but it's the first time I am scratching the numbers off it. Go and buy yours today.

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Loss:
$120
Pros:
  • Easy to load
Cons:
  • Hard to log in

Preferred solution: To know the number that I scratched off

User's recommendation: Buy it

Steve M Juu

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Verified Reviewer
| map-marker Dallas, Texas

I.bought a moneypak yesterday..and as I scratched the numbers. It's like the first 3 numbers wasn't there..How can I remedy this problem..I have the receipt..Put 150.00 on it..but can't use it..becaus

Green Dot Moneypak - I.bought a moneypak yesterday..and as I scratched the numbers. It's...
Green Dot Moneypak - I.bought a moneypak yesterday..and as I scratched the... - Image 2

I can't use it because of the 3 missing numbers.Can this issued be resolved..and how can this be fixed..It's like that there were no numbers on the card..If you was to compare it..with another card you ll be able to see the difference..The card may be bad..or the numbers wasn't printed on the card..when I scratched the other numbers they came out fine..but I need the first three numbers to use it..Is there anyway that you can scan the arcade and give me the missing three numbers so that I can use it..150.00 is alot of money these days and need it as I was going to use it for the holidays and now am broke..sad..and upset..it wasn't my fault as I think that the card was bad..I really need your help to fix this situation. Thank you very much in hopes that this error can be fixed..

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Earl M Zrn

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My money wasn’t on my moneypak

Green Dot Moneypak - My money wasn’t on my moneypak
Green Dot Moneypak - My money wasn’t on my moneypak - Image 2

I purchased the card and tried to use it, but there was no money. $400 is a significant amount of money to be lost. How can I get help?

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Loss:
$400
Cons:
  • Wow

Preferred solution: Full refund

Atalia Mfx

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Refund for a money pak

Green Dot Moneypak - Refund for a money pak
Green Dot Moneypak - Refund for a money pak - Image 2
Updated by user Nov 15, 2024

So I have been trying to talk to a live person and no luck. I bought a moneypak for $295.00 plus fees and gave as a gift, but later was accused that I had let another person use it.

I went to look at my photos and found a message from Moneypak saying that the deposit had failed. My name is Christie Twaites and phone # 319-464-****, I would like a refund.

Original review Nov 13, 2024

I bought as a gift a money pak card for $295.00 plus fees and got told that something was wrong with it. Later I received the notice that the deposit had failed and to fill out your help form. I want a refund

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Gigi S Eeo

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Took money. All documented… refuse to reimburse

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Your refusal to reimburse after images were sent on case number 16913****. Store 02020 Walgreens for 500 dollars

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Loss:
$500
Cons:
  • Bad service

Preferred solution: Full refund

User's recommendation: For NO ONE to ever use this Green Dot Company

Juan G Dnm

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Verified Reviewer
| map-marker Kissimmee, Florida

682215****

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Green Dot Moneypak - 682215****

Tengo problemas con la tarjeta para ver si me podían ayudar con la tarjeta porque me puse a rasparla y dañe un número

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User's recommendation: Good

Echo K

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Card won’t let me verify

Green Dot Moneypak - Card won’t let me verify
Green Dot Moneypak - Card won’t let me verify - Image 2

It won't let me verify my phone number; therefore, I can't add money. I am tired of messing around with it. It has been over a day and it just won't work.

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User's recommendation: Don’t even waist your time

Karolyne Kis

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Verified Buyer
| map-marker San Diego, California

Numbers un legible

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I purchased this green dot card from CVS in Rancho Bernardo, California for 100 dollars plus activation fee to send my son money for gas and food to get to San Diego. I went to scratch the to get the pin in front of CVS clerks.

The whole think scratched of with most of the numbers of pin included. I am unemployed and I need reimbursement immediately!

Stephanie L Schwiebert

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User's recommendation: Don't use green dot for anything

Anonymous

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Verified Buyer
| map-marker Kingston, Kingston

Scratch the numbers off my cards

Green Dot Moneypak - Scratch the numbers off my cards

I scratched some numbers off my card and I just want to know the numbers that are missing because I use my last money to buy this card

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Brett M Lnu

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I scratched off my last 4 digits of my card number

Green Dot Moneypak - I scratched off my last 4 digits of my card number
Green Dot Moneypak - I scratched off my last 4 digits of my card number - Image 2

I scratched off the last four digits of my card number. I need the numbers or a new card. Waiting to hear from you guys.

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Preferred solution: Full refund

User's recommendation: Good

Amable M

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Verified Reviewer

La money pal que compré no quiere depositarse ala cuenta

Tengo días por entrar el dinero de la money pak ami cuenta y no puedo quiero mi dinero para tra ya que eh cojido demaciada lucha desde que la compré?

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Loss:
$100
Pros:
  • Nunca eh podido depositar el dinero ala cuenta
Cons:
  • Quiero un reembolso

Preferred solution: Full refund

User's recommendation: Quiero mi dinero esto parece un engaño eh cojido muchísima lucha para obtener mi dinero

Nailea Kru

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Verified Reviewer
| map-marker Cleveland Heights, Ohio

This moneypak is impossible to use. I haven’t found a single card that I can add it to! Not even the green dot prepaid card. But it says you can “Send cash quickly and conveniently to almost anyone”

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1. I spent half a day trying to add money to my Apple Pay and Netspend cards to no avail. You cant get a live person on the phone, only a recorded Q&A that are no help whatsoever.

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Saurav Ooh

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Verified Reviewer
| map-marker Grenada, Mississippi

Need help!!!

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I just lost 100 $ can't talk to a person or even a bot!!! Can't log on can't use card because they screwed it up at the register, I'm so done with you green dot!!!

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User's recommendation: Never!!!

Justen Okl

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Verified Buyer
| map-marker Flint, Michigan

Moneypak card says invalid...the card is new

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Green Dot Moneypak - Moneypak card says invalid...the card is new
Green Dot Moneypak - Moneypak card says invalid...the card is new - Image 2

My Aunt sends me money via Moneypak and this number didn't work this time like all the other times she has sent me cards

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Anonymous
map-marker Chicago, Illinois

I bought a green dot moneypak scratch can't even put the money on my green dot card I want my money back

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I bought a green dot moneypak scratch can't even put the money on my green dot card I...

Bought the scratch off card put 500.00 on the card it won't let me see the amount it won't let me send the funds to my green dot card

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About

Related Companies

Green Dot Corporation, RushCard, GoBank, GO2bank, Achievecard

Summary

Green Dot MoneyPak is one of the products of Green Dot Corporation which provides retail-based financial services. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Green Dot MoneyPak is intended for consumers' convenient cash processing gateway. Moneypak works with various big companies such as Walgreens, Walmart, Rite Aid, Kmart and others. Green Dot MoneyPak is available at over 50,000 locations across 49 states of the USA. The corporate office of Green Dot Corporation is located in Monrovia, CA.

Green Dot Moneypak reviews and complaints

Green Dot Moneypak is ranked 89 out of 201 in Cards category

Area Served

USA

Payment Methods

VISAMasterCard

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