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Green Dot Moneypak

Green Dot Moneypak

www.moneypak.com
What is your customer experience with Green Dot Moneypak?

Green Dot Moneypak Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Green Dot Moneypak has 1.4 star rating based on 976 customer reviews. Consumers are mostly dissatisfied.

  • 1% of users would likely recommend Green Dot Moneypak to a friend or colleague.

  • Rating Distribution
  • Pros: I like it when it works, Seriously use any other service, Damn money back.
    Cons: Customer service, No customer service, No one resolved my problem.

View full overview ›

Media from reviews

Green Dot Moneypak - I scratch of my moneypak numbers
Green Dot Moneypak - I lost my card numberGreen Dot Moneypak - My Moneypak card last four digits numbers is missingGreen Dot Moneypak - There card that I bought did not activate and I want my money backGreen Dot Moneypak - Terrible customer service, put $ on cards can't get it back seven...Green Dot Moneypak - Scratched number offGreen Dot Moneypak - I.bought a moneypak yesterday..and as I scratched the numbers. It's...
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Top Green Dot Moneypak Reviews

Positive Review

"Scratched six of the numbers off"

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My mom brought me a moneypak card and she scratched off six of the numbers and we can't see them. I need your help. User's recommendation: Scratch off carefully

Critical Review

"There card that I bought did not activate and I want my money back"

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I purchased a money pack card from Walgreens for $300. It's saying the card is not activated. I have receipts of purchase, and you're unable to talk to anyone....

Show reviews that mention
card money green dot number numbers account dot moneypak refund phone
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Gricel Qva
map-marker Irving, Texas

No resolved

Our IRS refund check was deposited in a green dot account that we don't have how do we get our refund back

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User's recommendation: Do use

1 comment
Guest

I suggest contacting Team through this Number (302) 3 six 4-6917 they will get this sorted out for you

Resolved
Audley C Hrd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I scratch of my moneypak numbers

Green Dot Moneypak - I scratch of my moneypak numbers
Updated by user Apr 07, 2025

Company fixed the issue and I have been provided with product replacement.

Original review Apr 07, 2025

All the moneypak numbers is scratch off so I would need to get back a moneypak please help me if u can

View full review
Loss:
$306
Pros:
  • Personal use
Cons:
  • Business

Preferred solution: Deliver product or service ordered

User's recommendation: Audley Cornwall

1 comment
Guest

I suggest contacting MoneyPak Team through this Number (302) 3 six 4-6917 they will get this sorted out for you

Monta G Gxe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

There card that I bought did not activate and I want my money back

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Green Dot Moneypak - There card that I bought did not activate and I want my money back
Updated by user Mar 14, 2025

They called but ni one on the line and then the call hung up.

Original review Mar 13, 2025

I purchased a money pack card from Walgreens for $300. It's saying the card is not activated.

I have receipts of purchase, and you're unable to talk to anyone. I want my money back!

View full review
Loss:
$300
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Don't use

Lakayla Pcj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Moneypak card last four digits numbers is missing

Green Dot Moneypak - My Moneypak card last four digits numbers is missing

Scratching my Moneypak card and the last four number scratch so I cant see my last four digits numbers.

View full review
Loss:
$500
Pros:
  • Moneypak gift card
Cons:
  • Gift card

Preferred solution: I have attached moneypak card. My missing last four digits numbers

User's recommendation: I wish they can find and give me the missing numbers

1 comment
Guest

I suggest contacting MoneyPak Team through this Number (302) 3 six 4-6917 they will get this sorted out for you

Charlotte S Uir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tafo, Ashanti

I lost my card number

Green Dot Moneypak - I lost my card number

I bought a gift card and I couldn't get the digit on the green card. I was scratching it and it got spoiled, so I didn't get the card.

Please, I want you to help and find the digit on the gift card.

I don't even know what to do now; I've tried my best but no luck. I called the company of the gift card number, but no help, please.

View full review
1 comment
Guest

I suggest contacting MoneyPak Team through this Number (302) 3 six 4-6917 they will get this sorted out for you

Merle T Htm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scratched number off

Green Dot Moneypak - Scratched number off
Contains 1 confidential file for company representatives

A money pack is a good thing to buy, except for scratching off the numbers from the card. It's not the first time I'm buying the card, but it's the first time I am scratching the numbers off it. Go and buy yours today.

View full review
Loss:
$120
Pros:
  • Easy to load
Cons:
  • Hard to log in

Preferred solution: To know the number that I scratched off

User's recommendation: Buy it

Patrick N Ahz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Terrible customer service, put $ on cards can't get it back seven days and still trying to get my $ back UNBELIEVABLE...

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Green Dot Moneypak - Terrible customer service, put $ on cards can't get it back seven...

I can't cash my cards can't get my money , Help !!! Please for the love of God tell me how to get my money. Three cards card #1 798 89* ***1 5900, #432 005 **** 0216 #3 719 07* ***3 3207 totaling $750 .00 please help

View full review

User's recommendation: Don't use money pak green cards

Steve M Juu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

I.bought a moneypak yesterday..and as I scratched the numbers. It's like the first 3 numbers wasn't there..How can I remedy this problem..I have the receipt..Put 150.00 on it..but can't use it..becaus

Green Dot Moneypak - I.bought a moneypak yesterday..and as I scratched the numbers. It's...
Contains 1 confidential file for company representatives

I can't use it because of the 3 missing numbers.Can this issued be resolved..and how can this be fixed..It's like that there were no numbers on the card..If you was to compare it..with another card you ll be able to see the difference..The card may be bad..or the numbers wasn't printed on the card..when I scratched the other numbers they came out fine..but I need the first three numbers to use it..Is there anyway that you can scan the arcade and give me the missing three numbers so that I can use it..150.00 is alot of money these days and need it as I was going to use it for the holidays and now am broke..sad..and upset..it wasn't my fault as I think that the card was bad..I really need your help to fix this situation. Thank you very much in hopes that this error can be fixed..

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Earl M Zrn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My money wasn’t on my moneypak

Green Dot Moneypak - My money wasn’t on my moneypak
Contains 1 confidential file for company representatives

I purchased the card and tried to use it, but there was no money. $400 is a significant amount of money to be lost. How can I get help?

View full review
Loss:
$400
Cons:
  • Wow

Preferred solution: Full refund

David B Ttj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Renton, Washington

Someone must of had my new cellphone number before and now I can't get the money off of my card

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How do I fix this number issue? It's my cellphone number now, so how do I get a password change?

I need the money to be transferred onto my Visa debit card from my bank.

I can't do it because my cellphone number was already registered by someone else. My Cricket phone service, thank you very much.

View full review

User's recommendation: I have nothing to say.

Atalia Mfx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

Refund for a money pak

Green Dot Moneypak - Refund for a money pak
Contains 1 confidential file for company representatives
Updated by user Nov 15, 2024

So I have been trying to talk to a live person and no luck. I bought a moneypak for $295.00 plus fees and gave as a gift, but later was accused that I had let another person use it.

I went to look at my photos and found a message from Moneypak saying that the deposit had failed. My name is Christie Twaites and phone # 319-464-****, I would like a refund.

Original review Nov 13, 2024

I bought as a gift a money pak card for $295.00 plus fees and got told that something was wrong with it. Later I received the notice that the deposit had failed and to fill out your help form. I want a refund

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Gigi S Eeo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Took money. All documented… refuse to reimburse

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Green Dot Moneypak - Took money. All documented… refuse to reimburse
Contains 5 confidential files for company representatives

Your refusal to reimburse after images were sent on case number 16913****. Store 02020 Walgreens for 500 dollars

View full review
Loss:
$500
Cons:
  • Bad service

Preferred solution: Full refund

User's recommendation: For NO ONE to ever use this Green Dot Company

Juan G Dnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kissimmee, Florida

682215****

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Green Dot Moneypak - 682215****

Tengo problemas con la tarjeta para ver si me podían ayudar con la tarjeta porque me puse a rasparla y dañe un número

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User's recommendation: Good

Echo K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card won’t let me verify

Green Dot Moneypak - Card won’t let me verify
Contains 1 confidential file for company representatives

It won't let me verify my phone number; therefore, I can't add money. I am tired of messing around with it. It has been over a day and it just won't work.

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User's recommendation: Don’t even waist your time

Dexter C Rct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t speak with anyone

I have an account with the IRS, not made by me, and I can't get in contact with an agent because I don't have any card number or account info.

View full review
Loss:
$379

Preferred solution: Full refund

3 comments
Guest

The number below is not a valid number for the IRS. It is a WhatsApp number for someone pulling a scam. Don't fall for it.

Guest

I suggest contacting IRS Team through this Number (302) 3 six 4-6917 they will get this sorted out for you

Guest
reply icon Replying to comment of Guest-2659443

Liar

View more comments (2)
Karolyne Kis

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker San Diego, California

Numbers un legible

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Green Dot Moneypak - Numbers un legible
Green Dot Moneypak - Numbers un legible - Image 2
Green Dot Moneypak - Numbers un legible - Image 3
Contains 4 confidential files for company representatives

I purchased this green dot card from CVS in Rancho Bernardo, California for 100 dollars plus activation fee to send my son money for gas and food to get to San Diego. I went to scratch the to get the pin in front of CVS clerks.

The whole think scratched of with most of the numbers of pin included. I am unemployed and I need reimbursement immediately!

Stephanie L Schwiebert

View full review

User's recommendation: Don't use green dot for anything

About

Related Companies

Green Dot Corporation, RushCard, GoBank, GO2bank, Achievecard

Summary

Green Dot MoneyPak is one of the products of Green Dot Corporation which provides retail-based financial services. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Green Dot MoneyPak is intended for consumers' convenient cash processing gateway. Moneypak works with various big companies such as Walgreens, Walmart, Rite Aid, Kmart and others. Green Dot MoneyPak is available at over 50,000 locations across 49 states of the USA. The corporate office of Green Dot Corporation is located in Monrovia, CA.

Green Dot Moneypak reviews and complaints

Green Dot Moneypak is ranked 91 out of 204 in Cards category

Area Served

USA

Payment Methods

VISAMasterCard

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