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#10708

Money pak.

I scratched 4of the number s off need help with money pak number

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by #1874803

I have scratched ,off all but 4 numbers and lacking a complete number aaaaai am unable to complete the on line form. Ron Bahr 415 479 **** rgbahr@***.net GD inquiry case # 4038****

by #1701955

If you need help with Moneypak number you should contact Green Dot Moneypak customer service by phone at 866- 795-7597 or by email at rr@greendot.com

by #1579791

I scratched off the numbers on the money pak and I scratched off the numbers to hard

by #1579792

So I need the rest of the numbers I got my receipt an the money pak card now

by #1730774

It does not make a difference, they still rip you off, I've been trying to get my money back for over a year now

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Question:
#87822

It's been some fraudulent activity on my debit card.

You guys can just sit there and look at the transactions I don't have nothing going on with Amazon they keep charging my card

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by #2078296

So what can I do about that because it keeps coming on my car like every hour or like every 10 or 15 minutes

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Question:

How can I change my phone number associated with my money pak account?I need to change the phone number associated with my moneypak account

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by #2078157

I had moneypaks now no login paswrd I need all statmnts found out I have stage 4 cancer.LOGINHELPpls

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Question:
#65377

I need a refund I have receipt of purchase but cant find moneypak card what do I need to do.

Money was sent to wrong person

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Answer:
by #1995968


If you lost your Moneypak card, you should contact Green Dot customer service. You can reach them by phone at (866) 795-7969. They will assist you with a card and refund request.

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Question:

How to change secure login number.

I can't login to load my moneypak to my debit card

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Answer:
by #1985420

According to the Green Dot help section, you should be able to retrieve your login information at secure.moneypak.com. You will need to enter:
  • valid email address;
  • valid mobile number;
  • last 4 digits of your social security number.

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Question:
#61191

How can I get my old account linked to my new account.

I have no access to my old email or number an my stimulus check is on my old card I ordered a new card but greendot will not answer the phone to let me change my old info to my new info

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Answer:
by #1977444

To get access to your old account, please contact the Green Dot customer care team:
  • via the company's social networks.

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Question:
#50341

how can I get my refund.I have tried with several attempts to get my money back. Help me, please.

I am not rich. I got a card, I went to use the card, the scratcher was dry and brittle so when I scratched gently, it tore. I had to buy another card.

Now I want my money back on the damaged card. I have it but there is nowhere to submit the info.

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Answer:
by #1918751

Unfortunately, Green Dot does not provide any information if they can make a refund because of the card scratching issue. Please contact the Green Dot customer care team for assistance. You may reach out to them:
  • via the company's social networks;

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Question:
#49965

Where is my money that was deposited to my account.

I did not receive all my money on my account it says every time I checked that it was insufficient funds but when my unemployment check if 211 came in it was at 70 where's the rest of it?

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Answer:
by #1917006


There could be some technical issues with the Green Dot system. However, if you don't see all your money, it is better to contact Green Dot Moneypack customer service by phone at 866- 795-7597 or by email at rr@greendot.com.

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Question:
#45023

What happens if my money pak us list or stolen.

What happened if someone steaks my moneypak

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Answer:
by #1891150


According to Green Dot Moneypak FAQs if your card was stolen or lost, you should contact Green Dot Moneypak customer service. If the funds are available, you will get a refund. You should also submit a fraud claim. You can reach Green Dot Moneypak customer support by phone at 866-795-7597.

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Question:
#40144

How do I get my correct moneypak.

Walgreens loaded a greendot moneypak card for 500.00 and gave me a valid receipt for transaction. But not the valid moneypak

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Answer:
by #1863052

According to the Green Dot help section, to load a MonayPak, you should enter the MoneyPak number (and if adding a new card, enter your prepaid or bank debit card number) and click add money. After passing the limits and verification checks, the funds on the MoneyPak should be deposited to your card.
If you have any issues with the MoneyPak transaction, please contact the Green Dot customer care team for assistance. You may reach out to them by phone at (866) 795-7597 or via the support form on the PissedConsumer website.

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