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I was having issues with logging into my moneypak green dot account, so I had to resend for a new password in order to log in. But whenever I tried to enter my information for a new password request, I would still get the same error message over and over again saying "Sorry the resend password link has not been sent to you.

Please try again." I even tried calling Green Dot telling them what happened, but I didn't get much response. It was so confusing what they were saying, so I don't know what else to do.

I still have a Money Pak card with $60 on it that I can't use do to this happening. Is there anyway I could get a refund and get my money back?

Review about: Green Dot Moneypak Account.

Reason of review: Problems with payment.

Monetary Loss: $60.

Preferred solution: Full refund.

I liked: When i could get into my account.

I didn't like: Being denied a link to change password.

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Anonymous
#1521532

I am having the same problem how do you eventually get a new password so you can sign in

Anonymous
to Doretha Warrick #1522043

yeah me too. whats going on? the frustrating part is no one helps over the phone, they just give me the run around.

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