Product: Green Dot Moneypak Customer Care Clear all filters (0 of 36 reviews match)
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I had never heard of moneypak before. I was told to buy tickets offline, I would have to purchase a moneypak, i thought it was a lot like a visa gift card and so I did it. The tickets ended up being sold multiple times, not being able to get into the concert. I asked...
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1.0
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Green Dot Moneypak Customer Care
I didn't like
  • Lack of customer service
  • Fake cards are here
#1216359
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Had a fake utility co call me with the correct caller ID for my utility co to pay them $1000 before I realized scam. Could only report it to Moneypak.com and they will take 5 days to get back to me and NO phone number that could have stopped scam right away and got my...
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user74609625
user74609625

And local QFC grocery store told me many other people had been subjected to same fraud!!!! Makes it even worse that Green Dot does NOT have PHONE to report and STOP scams. Bad...

1.0
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Green Dot Moneypak Customer Care
#1210522
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If you get scammed and purchase a money pak card do not expect to get your money back nor report it to Green Dot Money Pak.The scammers know to have you get rid of the numbers on the back and without the card numbers you can not report anything to Green Dot Money Pak....
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Anonymous
Anonymous

They absolutely support scammers. There is no phone number on the cards. If you go to the website it demands a card number or you can't submit the form. If you do find the pho...

1.0
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Green Dot Moneypak Customer Care
I didn't like
  • No customer service
  • Support scammers
#1198308
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*** these idiots. Can't do anything right. Took my money, couldn't get a hold of them anywhere. No Call Service (i only get a bot) Twitter they are all idiots. These *** STOLE my money I have been trying to get in contact with them every day for the past week and i...
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1.0
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Green Dot Moneypak Customer Care
#1197768
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Green Dot Moneypak - Have 320.00 with them that I cannot get

They asked for photo and i sent them a picture of my id. They were supposed to contact me in a couple of days. My wife has since passed away. And i just got out if the hospital. Still no contact from moneypak.
1.0
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Green Dot Moneypak Customer Care
#1196967
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Spending 3 hours on the phone with five different people transferring me supposedly to a customer rep when they transfer me back to the start of their machine message *** service can't get a refund 3 hours of my day wasted no one should ever do business with this Bank...
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Anonymous
Anonymous

Whats the number to call them moneypak

Anonymous
Bill

Ummm .... it's not a bank.

1.0
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Green Dot Moneypak Customer Care
#1181172
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I have turned in every detail of the transaction to RR@greendot.com.they do not even have the decency to respond. It took days to get an email address to send the info that green dot requires in order to get a refund. I've sent and recent this info and they do not...
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Anonymous
arhoded

Need help I bought money pay $100 is not on my card

Poovey613
Poovey613

Hey, I went to the Better Business Bureau - www.bbb.orgGo there and put in a complaint against green dot MoneyPak they will get your money

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Green Dot Moneypak Customer Care
#1172181
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I was scammed out of $300 by a fake moneypak phone number listed on google.I had trouble loading it on my card so I searched google for their number (because there's no contact info on the reloadedable moneypak) The person who answered the called said "Thanks for...
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Anonymous
jordan 45

how do you get a hold of corporate/?

Anonymous
Anonymous

Sorry!! To hear moneypak is getting over on alot people's they need to be stop . How did you contact corporate thru email are a number. Thanks in advance

1.0
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Green Dot Moneypak Customer Care
#1145733
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Green Dot Moneypak - Need help NOW

Green dot has threatend me about leaking info cause i recorded call for my saftey got hung up on multiple time but thats why i did and they HAVE MY $300 AND WONT GIVE IT BACK!!!!I AM TAKING LEGAL ACTION IF NO RESPONSE
1.0
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Green Dot Moneypak Customer Care
#1145705
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Green Dot Moneypak - Scratched card number

I scratched off somw numbers off the back of the card and i have semt emails to custmer service with pictures and the forms filled out and still no reply.
1.0
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Green Dot Moneypak Customer Care
#1144623
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