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me too just happened to me 3/23..been trying to get my money back for 5 days now... continue to give me bogish emails addresses to send legible id to ..

then come back and say the id is not legible.... I have been talking to them via fb messenger.. and I blow them up until someone calls me to give me an update.... That money was my light bill and car note money 400.00 today i went home on break and my lights were off, so i had to make arrangement to restore services, then my car finance company called and said in 2 days i could be repossessed if not paid.

So this has now created a domino effect of unfortunate events.

So now not only will i be suing for my 400 back but for pain and suffering, distress, loss of wages(if i lose my job bc of lack of transportation) fraud and breach of contract..So this went from 400 to 40k real quick! email mhpaid13@***.com I want in!

Reason of review: Problems with payment.

Monetary Loss: $400.

Preferred solution: Full refund.

Green Dot Moneypak Pros: Damn money back.

Green Dot Moneypak Cons: Green dot corp.

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Guest

1-86*-***-**** Ext 3690. I was able to get the same situation resolved. Good luck!!

Tamu Djl

1-86*-***-**** ext. 3690. This number will get you in to corporate

Guest
reply icon Replying to comment of Tamu Djl

Thy told me there was An issue with their system and when I.T was fixed they would send me an email on how to get the funds... no ETA THO.:(

Guest
reply icon Replying to comment of Tamu Djl

At that phone number?

Tiffany M Rjg
reply icon Replying to comment of Guest-1454546

They told me the same thing... that tech support is working on the issue and they will send me an email once it has been resolved...

I called that number and used that ext.

Were you able to get your money back today? I need mine ASAP!

Guest
reply icon Replying to comment of Tiffany M Rjg

So basically they are playing games...

Guest

I had this same issue!! I called customer service for four days with no resolution.

Emailed everyone in corporate including the CEO, received a call back and got my money refunded in two hours!! CALL corporate resolutions at 866-652-**** hit option 1 the enter ext 3690, the reps were super nice and refunded the money immediately!

Guest
reply icon Replying to comment of Guest-1454083

How did you email corporate or the CEO Bc I just called and they told me that there is an issue with their systemTo load money pak and they are working on it and when I.T was fixed they would send me an email but no ETA when that would be... total ***

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