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I bought a money pack for $400 I go to reload my card and I'm asked to verify myself so I do The money still nowhere to be found. I try to reload again And The screen said Invalid Deposit.

I try to talk to somebody and there's nobody to talk to I made a Fraud report and there yet to contact me back I work hard for my money I'm a single mother with 3 kids I have brain surgery and I get seizures I don't have time for somebody to be stealing my hard earned money, this is Ridiculous... Now what does it stay like this???

Reason of review: Problems with payment.

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Guest

They did me and my husband the same exact way and I have cancer

Guest

I am dealing with the same thing $500 lost in cyberspace. Call 866-652-**** to speak directly with supervisor at green dot.

Guess itโ€™s some kind of glitch with the new ID verification. Tomorrow is day 5 for my fraud claim hopefully they will refund the money.

Guest
reply icon Replying to comment of Guest-1454173

Whatโ€™s the extension you type in to speak with someone

Guest

This happened to me. I was able to get it resolved!

Tiffany M Rjg
reply icon Replying to comment of Guest-1454139

How were you able to get it resolved? They are telling me itโ€™s a technical issue and they are working on it but no ETA. I need my money ASAP and I have been working on this since Wednesday.

Guest

The same thing just happened to me! Followed all the steps..

got the email saying my Id was verified. Logged in to complete the process and now itโ€™s saying card has been used. How???

You canโ€™t call anyone. I reached out to them on Social media and they are supposed to be looking into it but from the looks of it theyโ€™ve told tons of people that and they never received their money!

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