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1.0

Green Dot is ridiculous. Bought a card at walmart, couldn't verify me online because they had all the wrong information, tried calling them online, can not talk to a human.

,000 ON MY PREPAID CARD USING MONEYPAK

Thought I got switched over and it had me input all the info on my phone....took 5-6 tries each time because IT kept saying back the wrong numbers. Example - I input my zip code, it said back the wrong zip code. Finally connected me to a human, she immediately switched me back to a computer saying they could not identify me.,.....although, using my social, they knew my full name.

I will scream from the rooftops everywhere I go to not buy green dot cards... it is the most ridiculous thing I have ever known

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: verify my stupid card without making me go through the absolute worst computer system I have ever known.

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Guest

There is no customer service for Money Pack. My account with them requested verification with identification.

After doing this 2 months ago.

The account is still being verified. Such a scam!

Guest

Green dot is the worst and a scam I just did the form online for a refund because it keep saying verify my if I'm pissed

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