Green Dot Moneypak Phone Numbers and Emails

Toll-Free Number:

  • (866) 795-7597

Investors/ Franchasing:

  • (626) 765-2427

Green Dot Moneypak Emails:

Investors/ Franchising
PR Inquiries

Green Dot Moneypak Contact Information

Green Dot Moneypak Website:

Green Dot Moneypak Help Center:

Corporate Office Address:

Green Dot Corporation
PO Box 5100 3465 E. Foothill Blvd.
Pasadena, California 91117-010
United States
Claim this business

Green Dot Moneypak Rating Based on 845 Reviews

Rating details

more details
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Green Dot Moneypak Customer Service Calls

01:45 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Green Dot Moneypak Customer Service?

Cards Question:

  • “My card wont register”
  • “It wont let me add money to my card”
  • “Card wont download”

Account Question:

  • “Cant get Balance on my moneypak card”
  • “Balance on my card”
  • “Text for my balance and it tells me can't find my number”

Request for Information Question:

  • “Nerd to see how many moneypaks iv done this mouth”
  • “I need to check the balance”
  • “Asking about a online do I have to buy a card before I can get the online banking”

Payments and Charges Question:

  • “Check debit card balance”
  • “Missing money”
  • “Need to verify a transaction”

Activation/ Cancellation Question:

  • “To cancel my account”
  • “I'm trying to activate my card”
  • “Cant activate my card”

Product/ Service Question:

  • “Money pak reload not working”
  • “Money pak won't work”
  • “We are not applying loan credited 8700 repay 15000 why?”

Refund Question:

  • “Where's is my refund check”
  • “They were supposed to refund my greendot card an put on my debit card within 24 hours it's been 2 days”
  • “Refund replacement check”

Shipping and Delivery Question:

  • “No se xk no puedo crear mi cuenta despues k yo compre mi tarjeta de Moneypak”
  • “Hi my name is Rufina I get the card but is not work can your help me for that pls”
  • “Did not get ny green dot tax card yet”

Website/ Application Question:

  • “Your website is not allowing me to send over documents”
  • “Website not working”
  • “Can't use the website”

Staff Question:

  • “Customer service”
  • “I didn't know that you take out the service fee right away or I would have put more money”
  • “I bought a MoneyPak and put 400 on it and got in touch with customer service and they still have yet to refund me my money already have a claim number”

Return/ Replace Question:

  • “They have not returned my money”
  • “Return of fraud payments”
  • “To see when will i get my replacement card”

Employment Question:

  • “Dats how i was get paid”

Other Question:

  • “Trouble with the money pack hard”
  • “Ablar”
  • “I can't use my green dot money pak”


Top Green Dot Moneypak Services

Customer Care, Money Transfer, Card Activation

Top Green Dot Moneypak Products

Prepaid Card, Account, Refill Card

Green Dot Moneypak Pros and Cons

Pros: I like it when it works, Seriously use any other service, Seemed like a simple way to reload a card, I see absolutely zero pros with using this card, Damn money back

Cons: Customer service, No one resolved my problem, No customer service, Nearly impossible to speak to customer service agent, That they are ripping off thousands of people

Related Companies

Green Dot Corporation, RushCard, GoBank, Achievecard, GO2bank


Green Dot MoneyPak is one of the products of Green Dot Corporation which provides retail-based financial services. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Green Dot MoneyPak is intended for consumers' convenient cash processing gateway. Moneypak works with various big companies such as Walgreens, Walmart, Rite Aid, Kmart and others. Green Dot MoneyPak is available at over 50,000 locations across 49 states of the USA. The corporate office of Green Dot Corporation is located in Monrovia, CA.

Green Dot Moneypak reviews and complaints

Green Dot Moneypak is ranked 73 out of 184 in Cards category

Area Served


Payment Methods


Compare Green Dot Moneypak To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

2781 reviews
4814 reviews
Cash App
7593 reviews
Write a review
Do you have something to say about Green Dot Moneypak? What happened? What can we help you with?
Submit review Don't show this popup