Green Dot Moneypak Contact Information

Green Dot Customer Service:

  • (866) 795-7597

does not support this feature.

Currently you can call only US numbers.

Contact Page:

Headquarters Address:

P.O. Box 1187 Monrovia, CA 91017
Monrovia, California 91017
United States

Social Networks:

Summary of Green Dot Moneypak Customer Service Calls


Customers Contact Green Dot Moneypak to Ask about:


  • “Bought a invalid card from Walmart and trying to get my money back”
  • “Deposit money to the wrong card.”
  • “They're saying my money pak card is not working is decline”


  • “Account never got verfied”
  • “Deposit failed do to information i provided in my MoneyPak account how do I fix that”
  • “Cannot access my account even after resetting passwork”


  • “Because i need refund” , Review #1352214
  • “Refund on a card a purchased”
  • “How long does take to get a refund in the mail”

Request for Information:

  • “Inquiry”
  • “Don't know how to activate”
  • “I need to check my money pak balance”

Payments and Charges:

  • “My moneypak isnt loading, I need this for my bills and I need to speak with someone”
  • “Billing”
  • “Transaction failed”

Activation/ Cancellation:

  • “Activate card”
  • “Activate”

Website/ Application:

  • “Problem with website login om”
  • “I need help and your website ismt anyhelp”


  • “I need to talk to customer service”

Product/ Service:

  • “Need to redo my whole money pak profile system wa”


  • “I spend 500 dollars and can't get it”
  • “Balace”
  • “Suspicious Activity”

Green Dot Moneypak Rating Stats

1.4 out of 5 stars
based on 400 reviews
See all 915 reviews reviews

Rating stats

  1. 326 reviews
  2. 38 reviews
  3. 11 reviews
  4. 4 reviews
  5. 21 reviews

Rating trend

About Green Dot Moneypak

Top 5 Green Dot Moneypak Products

Prepaid Card, Account, Refill Card, Reloadable Prepaid Card, Website

Top 5 Likes about Green Dot Moneypak

Seriously use any other service, I like it when it works, This company card and service blows, Damn money back, It would likely be far better than the trash i had to deal with

Top 5 Dislikes about Green Dot Moneypak

Customer service, No one could give me answer, Waiting, That they are ripping off thousands of people, No one resolved my problem

Top 5 Related Companies

Green Dot Corporation, Gobank, Achievecard


Green Dot MoneyPak is one of the products of Green Dot Corporation which provides retail-based financial services. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Green Dot MoneyPak is intended for consumers' convenient cash processing gateway. Moneypak works with various big companies such as Walgreens, Walmart, Rite Aid, Kmart and others. Green Dot MoneyPak is available at over 50,000 locations across 49 states of the USA. The corporate office of Green Dot Corporation is located in Monrovia, CA.

Green Dot Moneypak reviews and complaints

Green Dot Moneypak is ranked 37 out of 330 in Cards category

Area Served


Payment Methods

Edit Description

Green Dot Moneypak Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Green Dot Moneypak to

Write a review
Do you have something to say about Green Dot Moneypak? What happened? What can we help you with?
Submit review Don't show this popup