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Summary of Green Dot Moneypak Customer Service Calls

646 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
02:01 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Green Dot Moneypak to Ask about:

Cards:

  • “Money not on my rush card”
  • “Over exceeded my attemps to load money to my debit card”
  • “Won’t let me load to card without uploading verify id”

Account:

  • “I'm not receiving email to reset password and can't get into money pak account load money”
  • “Check balance”
  • “Never received mobile text to verify a new account”

Request for Information:

  • “Have a question”
  • “Question about limits”
  • “I don't remember my log in”

Refund:

  • “I need to check if my refund is on the way”
  • “I need an immediate refund, I couldn’t load my card because money suspected fraud so it failed”
  • “Where's is my refund check”

Payments and Charges:

  • “My moneypak isnt loading, I need this for my bills and I need to speak with someone”
  • “Billing”
  • “Transaction failed”

Website/ Application:

  • “Problem with website login om”
  • “I need help and your website ismt anyhelp”

Staff:

  • “I need to talk to customer service”

Activation/ Cancellation:

  • “Activate”

Product/ Service:

  • “Need to redo my whole money pak profile system wa”

Other:

  • “Because I cannot seem to get it to work”
  • “Wheres my money”
  • “I didnt recieve my redund”

About Green Dot Moneypak

Top 5 Green Dot Moneypak Products

Prepaid Card, Account, Website, Reloadable Prepaid Card, Refill Card

Top 5 Likes about Green Dot Moneypak

I like it when it works, This company card and service blows, Seriously use any other service, When i could get into my account, It would likely be far better than the trash i had to deal with

Top 5 Dislikes about Green Dot Moneypak

Customer service, No one could give me answer, Waiting, No one resolved my problem, That they are ripping off thousands of people

Top 5 Related Companies

Green Dot Corporation, GoBank, Achievecard

Summary

Green Dot MoneyPak is one of the products of Green Dot Corporation which provides retail-based financial services. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Green Dot MoneyPak is intended for consumers' convenient cash processing gateway. Moneypak works with various big companies such as Walgreens, Walmart, Rite Aid, Kmart and others. Green Dot MoneyPak is available at over 50,000 locations across 49 states of the USA. The corporate office of Green Dot Corporation is located in Monrovia, CA.

Green Dot Moneypak reviews and complaints

Green Dot Moneypak is ranked 36 out of 296 in Cards category

Area Served

USA

Payment Methods

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Green Dot Moneypak Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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