Contact Green Dot Moneypak Customer Service
Green Dot Moneypak Phone Numbers and Emails
Toll-Free Number:
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(866) 795-7597
Investors/ Franchasing:
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(626) 765-2427
Green Dot Moneypak Emails:
How to Contact Green Dot Moneypak Customer Service?
Most Popular Number:
| Total calls: 6 909 | Issues resolved: 112 | Last call: Jan 20, 2025 |
Green Dot Moneypak Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Green Dot Moneypak Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Green Dot Moneypak is 8667957597. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 18% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Green Dot Moneypak may ask you for the following information to identify you as a customer: first and last name, social security number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Green Dot Moneypak Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Green Dot Moneypak is 8667957597. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 18% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Green Dot Moneypak may ask you for the following information to identify you as a customer: first and last name, social security number or email.
People call Green Dot Moneypak mainly because of cards, account and request for information.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Green Dot Moneypak is pr@greendotcorp.com. 34% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Green Dot Moneypak Website:
Green Dot Moneypak Help Center:
Corporate Office Address:
Green Dot Moneypak Customer Service Reviews
Horrible still no refund. Can't get customer service by phone by googling every way to try and when I finally got customer service his response was I can't help you go to the website and no way to complete the application because there was not 1 16 digit number to be entered on the section asked.
I also didn't have the scratched numbers because it was missing numbers on the end. So please use my information to get my refund I need my money now this has been since May 3,2024 @615 pm
Horrible still no refund. I purchased a green dot Money pal from CVS Pharmacy.
I did exacly like told . Take a coin and scratch started in center went to the left numbers appeared clear went from center to the right begining of a number and the rest was just paper no numbers. Showed manager told to contact you on the number on pack if the card. They requested a 16 digit number that wasn't available and the scratched numbers could be read because no complete number.
I tried to company's for assistance and they said for $1 00 fee they could help I I'm entered my credit card it denied it because it was the wrong amt do denied and I tried another one for $1.00. one was 44.95 and the other was 35.95 I see no reason to pay additional fees for this card when I couldn't get any assistance. Please reimburse me my $500. Ty he transaction was on May 3, 2024 at 6:15pm.
I will never use the green dot money pack again. When I compaired it to the others I purchased it was different that the one I got at CVS I have submitted pictures and proof of purchase numerous times. Please I want a refund asap because this card had to be defected. Y'all customer service sucks.
I've never had to go thru so much to receive information. I was asked for a 16 numbers on card not available nor was the scratch out number readable. I'm so sick about this. I need my money asap.
Mail my refund to Brenda Broussard 106Andre Ave Maurice, La. 70555. No one should have to go through so much like I did, it's upsetting and discourage everyone not to deal with this. It's upsetting.
This is not my first experience with green dot but after many calls I finally got my refund. So please refund me imediately.
This has been since May,3 2924. And I think anyone who would be in my shoes would expect a response
.
We have gotten Green Dot they 100 work with they save the corners and somebody else's name I get to call I get to the seat and is it nobody else they wouldn't let me activate it so I'm on my money back I'm going to take it to the *** Court
Sent pictures 3 times all they send is can't complete research want what I bought didn't use card can't read number back so out 500 $ please Helpt
How Good is Green Dot Moneypak's Customer Service?
Summary of Green Dot Moneypak Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Green Dot Moneypak?
Cards Question:
- “Fix my moneypak card”
- “Scratch the numbers off my cards”
- “I want to add the money pack to my bank card”
Account Question:
- “Locked out of account”
- “Don't have login info on an old account don't have email or phone number linked to it”
- “Trouble opening account”
Request for Information Question:
- “I want to know how much is on my card”
- “Figure out how to use this thing”
- “Need help!!!”
Payments and Charges Question:
- “La money pal que compré no quiere depositarse ala cuenta”
- “Deposit issue”
- “Payment Abhi Tak nahin I”
Product/ Service Question:
- “Damaged card number”
- “Can’t get this to work”
- “Moneypak is not working to receive money”
Refund Question:
- “Refund”
- “Refund for a money pak”
- “Get refunded my $80 but I tried to put on my card”
Activation/ Cancellation Question:
- “Activate card”
- “I can't activate my card”
- “Activate a card”
Shipping and Delivery Question:
- “Compré una tarjeta y no la puedo activar”
- “Porque quiero que alguien me ayude a transferir un dinero de esta targeta a mi cuenta de banco”
- “I have not received my refund which I requested 3 weeks ago.”
Website/ Application Question:
- “Can't do anything in moneypac site”
- “Deoosite”
- “Cant diposite money onto my card”
Return/ Replace Question:
- “I need to change my phone number”
- “Trying to change an old phone number”
- “They have not returned my money”
Staff Question:
- “Customer service”
- “Money pak customer service”
- “Was sent a email saying to contact customer service”
Employment Question:
- “I recently transferred my paycheck into a Green Dot card and I realized that I don't have it no longer how do I get a new Green Dot card I don't even have my information”
- “Dats how i was get paid”
Other Question:
- “Issues with registration”
- “Moneypak”
- “Scratched number off”
Compare Green Dot Moneypak Customer Service To
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