Semone Lss

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Verified Buyer
| map-marker Baton Rouge, Louisiana

Cant create account so i cant load my card

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Horrible still no refund. I purchased a green dot Money pal from CVS Pharmacy.

I did exacly like told . Take a coin and scratch started in center went to the left numbers appeared clear went from center to the right begining of a number and the rest was just paper no numbers. Showed manager told to contact you on the number on pack if the card. They requested a 16 digit number that wasn't available and the scratched numbers could be read because no complete number.

I tried to company's for assistance and they said for $1 00 fee they could help I I'm entered my credit card it denied it because it was the wrong amt do denied and I tried another one for $1.00. one was 44.95 and the other was 35.95 I see no reason to pay additional fees for this card when I couldn't get any assistance. Please reimburse me my $500. Ty he transaction was on May 3, 2024 at 6:15pm.

I will never use the green dot money pack again. When I compaired it to the others I purchased it was different that the one I got at CVS I have submitted pictures and proof of purchase numerous times. Please I want a refund asap because this card had to be defected. Y'all customer service sucks.

I've never had to go thru so much to receive information. I was asked for a 16 numbers on card not available nor was the scratch out number readable. I'm so sick about this. I need my money asap.

Mail my refund to Brenda Broussard 106Andre Ave Maurice, La. 70555. No one should have to go through so much like I did, it's upsetting and discourage everyone not to deal with this. It's upsetting.

This is not my first experience with green dot but after many calls I finally got my refund. So please refund me imediately.

This has been since May,3 2924. And I think anyone who would be in my shoes would expect a response

.

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User's recommendation: Never bother with this card

Michael G Tsp

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Verified Reviewer

I have tried several times it will not accept the 16 digit code number where is it located on the card can somebody please help me with my situation I cannot use my card because I cannot read the numb

Updated by user Nov 19, 2024

I was very dissatisfied because nobody can help me with my problem I was unable to talk to a real person I'm still having a problem with my MoneyPak card and nobody seems to want to help me or give me the proper help

Original review Nov 18, 2024

I'm unable to contact anyone for help using your various phone numbers. On my 16-digit card number, it will not work.

I cannot read the numbers on the back of my card after scratching them off. I need help with this, please.

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Loss:
$200

Preferred solution: Full refund

Susan B Ebu

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Verified Reviewer

Moneypak is not working to receive money

I bought a MoneyPak Greenhouse for a friend. It's not working to draw the money off.

I need some help. Call me at 901626****.

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Loss:
$26
Pros:
  • Have always worked 4 me
Cons:
  • But this one is not good

Preferred solution: Full refund

Kimberly H Tlp

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Verified Reviewer

I keep resetting my password, but it’s not working

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I need to change my password but it says it was successfully changed but doesnt work still. I need this issue resolved.

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Pros:
  • One day password worked

Preferred solution: Deliver product or service ordered

User's recommendation: Give feedback that works

Kim B Mee

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Verified Reviewer

I can’t transfer money

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Help me help me help me I cant transfer my money and I need access to it quick please help me out Ive been dealing with this all night long

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Loss:
$350

Preferred solution: Full refund

Michelle W Una

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Verified Buyer
|

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Verified Reviewer

About card

Green Dot Moneypak - About card

I went and purchased the MoneyPak. I gave it to my friend, but he said it was not working.

He told me to take it back to the store with my receipt. I did, but they said there was nothing they could do because they did not offer refunds.

What should I do? I need my money back, or you need to provide another solution.

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Loss:
$306

Preferred solution: Full refund

Stephen W Qof

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Verified Reviewer

No satisfaction by calling green dot from this site

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Well I called from pissedconsumer and they still transfered me to their money back division that tells you to go to their website a recorded voice! I've been trying the website for three weeks and each time I am told they will investigate and get back to me in one business day and never have! I'm tired of not being able to get my money back!

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Loss:
$86

Preferred solution: Full refund

User's recommendation: Don't use moneypak they will keep your money illegally!

Kasidee Llk
map-marker Atlanta, Georgia

I purchased a money pack card and I had 500 loaded in the card and when I went to scratch it off the numbers came off with it so can you please send me a another card for the amount of 500

To whom this may concern I have purchased a money pack card and loaded it down with 500;$ and as I went to scratch the card on the back the first three numbers came off is there any way I can have another card . I can't use this card .

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Nina S Xto

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Verified Buyer
| map-marker Cartersville, Georgia

Stolen money I don't know how or why people that work with you let someone come in take my money got all his info on my bank card I don't know what's going to happen cuz I gave nobody permission to ta

For one thing I put on the other line I don't know I was supposed to put it all over here but someone stole my money out of my bank account from Green Dot and they act like they don't want to get it back they call me thieves and hung up on me on the all the people that y'all work for or with they're not very nice but they let somebody make somebody I don't know who it is coming to my account put his name on it and get my hundred and $45 and even had originally where I bought it at CVS pharmacy in Cartersville I didn't send the receipts and I try to send more yesterday they said they don't have them but I said this happened been going on since the 8th and I want my money back but I don't have to haul no lawyer for $145 but that's what it takes I might be a little more at home cuz I'm going to push this until I get my money back like I said call me tell me I stole the card laughed at me hung up on me even supervisors hung up on me so I had to talk I talked to 13 people in one day about this and I talked to 20 all together so and I've got nowhere so please let me know something I don't want to hire no lawyer but if I have to I will I have the dollar now I just didn't have it on my card okay thank you so much and have a blessed day cuz you look into this my phone numbers my name is Nina Sparks my phone number 770-875-**** am I supposed to remember 256-19 **** my address is 134 Leak Street apartment 10 Street my birthday September 16th 1958 that's all the information that I made my car at Green Card up but I have a number and a name that the card maybe that the one they might have sent it to he hacked my account and has been into every one of my cards even my government state check so they let him have money you can find out who the person is but I like to know what they're going to do about it and I like to know why I'm when am I going to get my money back I have kids to feed thank you ma'am have a blessed day and if you need anything else call me that number I'll be happy to tell you check the email they might have them feed them by now I don't know but I'll send them if they can't send they didn't get it they didn't get it they didn't see it that's it but y'all have some real rude people working I promise you please only don't talk to Lori to talk to you but people

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Kim B Mee

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Verified Reviewer

I can’t transfer obey from moneypak to my bank card

I can not transfer the money from my moneypk card to my regular debit card i checked eligibility and my bank card is eligible this is really becoming a problem for me I need these funds immediately

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Preferred solution: Full refund

User's recommendation: Don’t get a moneypk card

Kim B Mee

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Verified Reviewer

Can't transfer funds

I cannot load the money from my MoneyPak to my personal debit bank card. My card is eligible for transfer. I need immediate help, please.

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Loss:
$350

Preferred solution: Full refund

User's recommendation: Don’t get this moneypak

Anonymous
map-marker Fredericksburg, Virginia

Can’t login and customer service number does not work and I can’t login to load my card

I cant login I brought a card to load my card and it will not allow me to login and the customer service phone number does not work and now I have lost out on 500 dollars since I cant talk to anyone at customer care

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Dorien Uxf
map-marker Oklahoma City, Oklahoma

I cantoad

I can't load the .money pak on my green dot card or my green dot account so how do I get the money thats in the money pak

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David S Nbo

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Verified Reviewer

I need help with a money pak I purchased

Put $194 on a Moneypak card, but it won't let me use it because it says it can't verify the address. I've had it for a month now and don't have extra money to throw away. 941432****.

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Loss:
$194

Preferred solution: Card to work

Anonymous
map-marker Snowflake, Arizona

This place is effen B S. Won't let you login.. won't call or email back and can't talk to a human

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Why can't we talk to a human... Or won't let us .

Seems like a rip off . Won't let create account..

or keeps saying we will send reset password code. And never does.

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