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Green Dot Moneypak - Where is my money?!

I purchased a greendot moneypak from walgreens. I have the receipt, but the money never made it to the moneypak. I want my money back asap!
3.2
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Website
#1177272
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Green Dot Moneypak - Ripped off for $400 still trying

I noted the $400 on a MoneyPak card and applied it to the rush card the one and only card that's on the Moneypak account it didn't go on there I to try to call a representative I was unable to speak with anyone and I to Google and I was told that the money with them
#1176912
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On Friday Jan. 19, 2018 I tried to load onto my Bank Debit card 400.00 from my moneypak I checked to see if my card would be accepted and it was, then it said I need to verify my identity so I uploaded my DL then it said it would take 2 business days. On Tues 1/23/18 I...
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I liked
  • I like it when it works
I didn't like
  • That there is no listed number to contact anyone for help
  • That they stole my money
  • No one resolved my problem
#1176325
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So i loaded 500 on an moneypak went home and tried to add it to my account only to have to prove who i was! found a 888 number for money pak called them they said they would lift the hold but wanted the moneypak numbers! Nope didnt give it so he asked if my phone was...
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Anonymous
Maria

I believe its the same number i called....im now doubting ill get my money on tuesday..god i dont know what to do

Anonymous
Shannon5

Update!!! Green dot says sorry nothing we can do when I told him they should research the reviews and that I was reporting to the BBB he said have a nice day!!! Yea *** I’m ou...

#1175740
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I purchased the money pack card on 1/17/18@ 5:51pm in the amount of $400 to loaded to my account for the Rush Card the funds didn't go on there. I couldn't reach a live representative I looked online call another number that said money pack customer service they ask...
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1.0
#1174508
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AT 9:54 AM 1/11/18 I PURCHASED A MONEYPAK AT RITE AID FOR $500., TOOK THE CARD RIGHT HOME TO UPLOAD TO M/C DEBIT CARD. UPLOADED ALL INFORMATION INCLUDING SS#. NEVER LEFT THEIR SITE MONEYPAK.COM. AT 10:48 AM RECEIVED EMAIL THAT ACCOUNT WAS CREATED. ATTEMPTED TO TRANSFER...
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Anonymous
Tiffany

How did you get your money back... I'm out of 1,275.00 PLEASE HELP!!!!

Anonymous
Anonymous

How did you receive a refund check? I really need help.

1.0
#1174002
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I bought a Green Dot MoneyPak card at Krogers paid $5.95 for the card and added $145.00 went to www.attheregister.com to register and download my money was asked for a cell phone #? I don't have a cell phone I use a landline. So I was told by my Greed Dot VISA card...
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Anonymous
Anonymous

Same issue here. Ironic how I wasn't asked for a mobile phone number when they accepted my money.

1.0
#1173703
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I purchased a moneypak Greendot card for $500. I tried to load the card prior to the money being loaded there were steps yo followed which I did the money was not loaded. Everything is done online. I did not get a response to I started to goggle a way to speak to a...
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Poovey613
Poovey613

YES, there is something you can do! GO to the Better Business Bureau and put in a complaint against green dot MoneyPak don't allow them to steal your moneywww.bbb.org

1.0
#1172401
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I have turned in every detail of the transaction to RR@greendot.com. they do not even have the decency to respond. It took days to get an email address to send the info that green dot requires in order to get a refund. I've sent and recent this info and they do not...
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Poovey613
Poovey613

Hey, I went to the Better Business Bureau - www.bbb.orgGo there and put in a complaint against green dot MoneyPak they will get your money

#1172181
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Green Dot Moneypak - Can I get my money back

Yes I'm a mad about the situation because that was my bill money and I need it really do need that money to pay my bills I have 3 kids to see about an if I don't pay my rent I will be kicked out
1.4
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1168077
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