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Green Dot Moneypak

Green Dot Moneypak
Reviews and Complaints

www.moneypak.com
What is your customer experience with Green Dot Moneypak?
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Kawana Jfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brownsville, Texas

Muy mal

Nesesito comunicarme con ustedes lo antes posible pueden comunicarse con migo al 956280**** por favor que sea en español gracias

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Brett M Lnu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I scratched off my last 4 digits of my card number

Contains 2 confidential files for company representatives

I scratched off the last four digits of my card number. I need the numbers or a new card. Waiting to hear from you guys.

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Preferred solution: Full refund

User's recommendation: Good

Amable M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

La money pal que compré no quiere depositarse ala cuenta

Tengo días por entrar el dinero de la money pak ami cuenta y no puedo quiero mi dinero para tra ya que eh cojido demaciada lucha desde que la compré?

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Loss:
$100
Pros:
  • Nunca eh podido depositar el dinero ala cuenta
Cons:
  • Quiero un reembolso

Preferred solution: Full refund

User's recommendation: Quiero mi dinero esto parece un engaño eh cojido muchísima lucha para obtener mi dinero

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kingston, Kingston

Scratch the numbers off my cards

Contains 1 confidential file for company representatives

I scratched some numbers off my card and I just want to know the numbers that are missing because I use my last money to buy this card

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Nailea Kru

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Verified Reviewer
| map-marker Cleveland Heights, Ohio

This moneypak is impossible to use. I haven’t found a single card that I can add it to! Not even the green dot prepaid card. But it says you can “Send cash quickly and conveniently to almost anyone”

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1. I spent half a day trying to add money to my Apple Pay and Netspend cards to no avail. You cant get a live person on the phone, only a recorded Q&A that are no help whatsoever.

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Saurav Ooh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grenada, Mississippi

Need help!!!

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I just lost 100 $ can't talk to a person or even a bot!!! Can't log on can't use card because they screwed it up at the register, I'm so done with you green dot!!!

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User's recommendation: Never!!!

Justen Okl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Flint, Michigan

Moneypak card says invalid...the card is new

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Contains 2 confidential files for company representatives

My Aunt sends me money via Moneypak and this number didn't work this time like all the other times she has sent me cards

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Anonymous
map-marker Chicago, Illinois

I bought a green dot moneypak scratch can't even put the money on my green dot card I want my money back

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I bought a green dot moneypak scratch can't even put the money on my green dot card I...

Bought the scratch off card put 500.00 on the card it won't let me see the amount it won't let me send the funds to my green dot card

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Semone Lss

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Baton Rouge, Louisiana

Cant create account so i cant load my card

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Green Dot Moneypak - Cant create account so i cant load my card
Green Dot Moneypak - Cant create account so i cant load my card - Image 2
Green Dot Moneypak - Cant create account so i cant load my card - Image 3
Contains 3 confidential files for company representatives

Horrible still no refund. I purchased a green dot Money pal from CVS Pharmacy.

I did exacly like told . Take a coin and scratch started in center went to the left numbers appeared clear went from center to the right begining of a number and the rest was just paper no numbers. Showed manager told to contact you on the number on pack if the card. They requested a 16 digit number that wasn't available and the scratched numbers could be read because no complete number.

I tried to company's for assistance and they said for $1 00 fee they could help I I'm entered my credit card it denied it because it was the wrong amt do denied and I tried another one for $1.00. one was 44.95 and the other was 35.95 I see no reason to pay additional fees for this card when I couldn't get any assistance. Please reimburse me my $500. Ty he transaction was on May 3, 2024 at 6:15pm.

I will never use the green dot money pack again. When I compaired it to the others I purchased it was different that the one I got at CVS I have submitted pictures and proof of purchase numerous times. Please I want a refund asap because this card had to be defected. Y'all customer service sucks.

I've never had to go thru so much to receive information. I was asked for a 16 numbers on card not available nor was the scratch out number readable. I'm so sick about this. I need my money asap.

Mail my refund to Brenda Broussard 106Andre Ave Maurice, La. 70555. No one should have to go through so much like I did, it's upsetting and discourage everyone not to deal with this. It's upsetting.

This is not my first experience with green dot but after many calls I finally got my refund. So please refund me imediately.

This has been since May,3 2924. And I think anyone who would be in my shoes would expect a response

.

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User's recommendation: Never bother with this card

Michael G Tsp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have tried several times it will not accept the 16 digit code number where is it located on the card can somebody please help me with my situation I cannot use my card because I cannot read the numb

Updated by user Nov 19, 2024

I was very dissatisfied because nobody can help me with my problem I was unable to talk to a real person I'm still having a problem with my MoneyPak card and nobody seems to want to help me or give me the proper help

Original review Nov 18, 2024

I'm unable to contact anyone for help using your various phone numbers. On my 16-digit card number, it will not work.

I cannot read the numbers on the back of my card after scratching them off. I need help with this, please.

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Loss:
$200

Preferred solution: Full refund

Susan B Ebu

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Verified Reviewer

Moneypak is not working to receive money

I bought a MoneyPak Greenhouse for a friend. It's not working to draw the money off.

I need some help. Call me at 901626****.

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Loss:
$26
Pros:
  • Have always worked 4 me
Cons:
  • But this one is not good

Preferred solution: Full refund

Kimberly H Tlp

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Verified Reviewer

I keep resetting my password, but it’s not working

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I need to change my password but it says it was successfully changed but doesnt work still. I need this issue resolved.

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Pros:
  • One day password worked

Preferred solution: Deliver product or service ordered

User's recommendation: Give feedback that works

Kim B Mee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t transfer money

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Help me help me help me I cant transfer my money and I need access to it quick please help me out Ive been dealing with this all night long

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Loss:
$350

Preferred solution: Full refund

Michelle W Una

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About card

Contains 1 confidential file for company representatives

I went and purchased the MoneyPak. I gave it to my friend, but he said it was not working.

He told me to take it back to the store with my receipt. I did, but they said there was nothing they could do because they did not offer refunds.

What should I do? I need my money back, or you need to provide another solution.

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Loss:
$306

Preferred solution: Full refund

Stephen W Qof

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Verified Reviewer

No satisfaction by calling green dot from this site

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Well I called from pissedconsumer and they still transfered me to their money back division that tells you to go to their website a recorded voice! I've been trying the website for three weeks and each time I am told they will investigate and get back to me in one business day and never have! I'm tired of not being able to get my money back!

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Loss:
$86

Preferred solution: Full refund

User's recommendation: Don't use moneypak they will keep your money illegally!