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too late for me..this F'N company got my money now also...they claim to need ID, they cant create an new profile for my son, daughter, wife...my cellular number is already assigned to another account (that's NOT mine) 2 days to verify ID, however on the website FAQ...
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1.3
#1096158
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Got a 500$ money *** card that i cant do *** with cause that company cant get fixed sometbing is down and there working on it!!/3 days now im so angry i have to beg and borrow now because this company does not back there word on what they offer people shouldnt have to...
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Anonymous
Anonymous

Same here if this problem had been going On this long why are they still selling cards

#1092631
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WHEN I LOADED THE MONEY ON THE MONEY PAK WEBSITE IT STATED THAT THEY NEED TO VERIFY MY IDENTITY IN ORDER TO USE THIS. i UPLOADED MY DL FOR BOTH TRANSACTIONS AND I GET A RESPONSE THAT MONEY PAK WILL GET BACK TO ME IN 2 BUSINESS DAYS. I PURCHASED THE MONEY PAK SO I CAN...
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#1093188
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Green Dot Moneypak - Moneypak Customer Service

Green Dot Moneypak
#1107593
5.0
Details
We are sorry for the ongoing issues that our customers are experiencing. Please contact us directly at moneypakCS@tech-center.com so we may assist you.
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Green Dot Moneypak - My card never loaded the 100 dollars

Green Dot Moneypak
#1106233
1.0
Details
I bought it at cvs iy wont load called they said it will load in 30 minuyes it never happened now what?
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Green Dot Moneypak - Wants me to wait two days before deposited to card!!!!

Green Dot Moneypak
#1104566
1.0
Details
Apparently, no one or anywhere in print does it tell you that u need to wait 2days for verification before it will load to my prepaid card which is in my name. why?? Because my moneypak amount was greater than $250. Where does it inform of this practice....NO WHERE! COMPANIEs LIKE THIS SHOULD BE BANNED! ITS TIME TO BOYCOTT THIS NONSENSE!!
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Green Dot Moneypak - SSN doesn't match the one given

Green Dot Moneypak
#1101564
1.0
Details
SSN doesn't match the one I gave, which I gave the correct one - therefore I can't withdrawal, can't do online purchases, obtain my balance, or get a refund. I can only do in-store purchases and that defeats the purpose of purchasing a green dot. There goes my $500 dollars. Will never purchase again or refer them.
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I brought a money pak reload, I tried to reload the money pak on my debit card,it keeps saying the numbers are invalid,so I took it back to the store where I bought it, the manager called customer service for me,since there is no number that works for me to call,the...
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1.0
#1091414
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I bought a money pak card a few days ago at CVS Pharmacy and put $500 on it. When i went to put the money on my card it keeps telling me they have to verify my Identity even though the guy at the store scanned my ID. They should know who i am since I am the one who...
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1.0
I didn't like
  • Customer service reps are no help
#1088743
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i'm trying to change from one mobile phone on my app to another mobile phone and it's not allowing me or doesn't have something that says options update info . I started all of this with rush card now rush company says they're not connected no type of way to money pak...
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#1080235
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Every time I purchased a money pack it never lets me log in to my account they said it was my phone so when I tried on a computer and still couldn't I called greendot the lady told me to do a refund I told her that's all I been doing I never can get through she said it...
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Anonymous
Anonymous

We are sorry for the issues you are having. Please contact us directly at greendot.moneypak@tech-center.com so we may assist you.Moneypak Customer Service

1.0
I didn't like
  • No one resolved my problem
  • I never got my refund back
#1075760
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We are sorry for the issues that our customers are having. Our website is currently experiencing technical difficulties. Please contact us directly at greendot.moneypak@tech-center.com so we may assist you.
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Anonymous
Diane

I have talked to 9 different people at Greendot over the past 2 days in regards to loading moneypak onto my card with7 different answers. Finally, yesterday, someone told me t...

Anonymous
Upset customer

This company is full of it, I have been emailing you guys for two days and nobody has replied back. I need a phone number my mom is stuck with funds in a different state. I ne...

5.0
#1067523
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I made a deposit to my card it was not much 20.00 on the the 24th of June then another 20.00 on the 25th of June sat down to make a payment on the night of the 25th and the balance o. The card was only 26.00 it has happened several times because the amount wasn't much...
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1.0
#1065974
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two days ago, I contacted my mother reluctantly asking her for $50 to give my landlord for rent. she bought me a MoneyPak because I had a green dot card. she was told by the man that's how to reload a Green Dot card. The Moneypak website, had me fill out a form and...
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Anonymous
Anonymous

I am going through same thing.I put 175.00 on mine. I.have no way to access mine. Have you had any luck. I need to talk to somebody on the phone. Did you ever get a phone numb...

Anonymous
Jamie

It won't let me load the money paid it says it's invalid but I have the receipt

1.0
I didn't like
  • Hold on cards
  • Customer service
  • Green dot or pay pal
#1061837
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