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Okay, so I used Moneypak as a way to load funds to Paypal awhile ago. I was under the assumption that I could still do that. After loading a decent chunk of money onto a Moneypak card, I take it home to find out Paypal no longer takes the cards, but allows for direct...
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Anonymous
Smitty

Why would you even use some hokey thing like that ?What's wrong with a bank ?Be careful with PayPal : they allowed my account to be hacked and some outrageous payments unlike ...

1.0
I liked
  • Seriously use any other service
  • This company card and service blows
  • It would likely be far better than the trash i had to deal with
I didn't like
  • An inaccessible account app and website
  • Change of services without notice on the actual reload card
  • Lack of customer service number or any form of contact
#1121644
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I purchased a moneypak and neither I nor the person at the register noticed that the card was damaged. I was unable to read the numbers under the scratch off and found the form I needed to fill out and did so. I followed all instructions and supplied the receipt and...
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1.6
I liked
  • I like it when it works
I didn't like
  • Fact that they have no customer service at all
#1120586
Reply to reviews
I loaded 500 on a MoneyPak card on Friday October 20th 2017. I waited 20 minutes then went to load the money to my card MoneyPak website told me that I needed to verify myself and upload my ID which I did. it stated that I will receive a email or text within the next...
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Anonymous
Terry Wankel

Exact same thing happened to me. Called the call center. Rep had me give him my phone number and security code to verify who I was. He logged into my account and had my mon...

1.0
#1119235
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Green Dot Moneypak - 100% corrupt company

Green Dot Moneypak
#1145703
I called multiple times about a code with $300 on card and they put me through *** to get money back and got hung up pn 4 times and i just called again and spooe with supiviser and I AM RECORDING THIS CALL FOR MY SAFETY CAUSE I GOT HUNG UP ON MULTIPE TIMES BUT SHE SAIID SHE IS LEAKING MY INFO NOW.....SOOO I AM GOING TO MY YO TAKE LEGAL ACTION NOW.
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Green Dot Moneypak - Scratched card number

Green Dot Moneypak
#1144623
1.0
Details
I scratched off somw numbers off the back of the card and i have semt emails to custmer service with pictures and the forms filled out and still no reply.
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Additional Fees
Customer service
Diversity of Products or Services
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Product or Service Quality
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Value for money
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Green Dot Moneypak - They stole my

Green Dot Moneypak
#1142454
1.0
Details
I try to get ahlod of them and they will not talk to me so i am going to see my lawyer today
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Customer service

Green Dot Moneypak - Money

Green Dot Moneypak
#1139411
1.0
Details
Nov 29 217,loading 200$ and can't find no way to contact no one telling me my card is blocked and it shouldn't be! Telling to up load my ID
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Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Value for money
Website
Kept telling me my card was invalid, took hours to contact a person. Service is horrible. Online doesnt work! Will never use it again!
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Anonymous
Vanessa lopez

What number did u call to talk to someone? I keep trying to talk to someone but cant get anyone on the line i keep getting the run around and still cant load $45 dollars to my...

1.0
#1117098
Reply to reviews
File complaints with BBB, consumer Reports, keep digging for info, find any phone number associated with green dot and keep calling. I eventually did get my money back, but it did take some persistence on my part. If I find the number I will post it in the comments. I...
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1.0
#1113943
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I have a matter and need help to fix it and the people that answer the just keep hanging up what is this all about. you can email me at shellyboo2u@yahoo.comi have never deal with a company that you can't talk a person is moneypak a real company or what it seen strange...
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I didn't like
  • Worker hanging up on a company not fixing problem
#1108377
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I purchased a moneypak card yesterday to send some money to a friend. When he tried to load it, it keeps failing. I called moneypak and they confirmed there was money on the card. They said there are issues with their online site and phone app and have received many...
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Anonymous
Asia

What in the *** is going on with green Dot. I haven't use green Dot in a while, and I wish I never came back. Green Dot is not working, and from my understanding this site tha...

1.0
I didn't like
  • Refund process
  • Service
  • No number to reach them directly
#1099759
Reply to reviews
Long story short got scammed and contacted money pack about it and they could have froze the guys card who transferred my money off my card to his and they didn't, they could have gave me his info because you have to have a ID to get the card and they didn't, contacted...
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1.0
#1099120
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i bought a green dot card 2 days ago got home tried to register it and it said the card was invalid went back to the store they said it was activated and there was nothing they could do cant get in touch with green dot cause you have yo be registered to talk to and...
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Anonymous
A.BOBO

same thing happened to me. Since Sept 6 till now I haven't receive any refund check in my mail. My $500 is still somewhere. CAN SOMEBODY HELP ME? It is very frustrating to go ...

1.0
#1098056
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I was displaced with my three children, the youngest being extremely medically fragile. The support group for my daughter's syndrome did a fundraiser, as we had nothing..not even shoes on out feet thanks to hurricane harvey! They were having alot of problems trying to...
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Anonymous
Veronica

Which number did you call? I can't get a hold of anyone. Everything is automated.

#1097161
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