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I have tried all day to verify a login account for my husband. I get code to my phone, I send back YES but never goes any further.

I have tried using my name & email it will tell me account already verified. If i try to login with my info it says no such account. I'm extremely frustrated now. Why is this not working?!!?

I called GreenDot, I'm told its all done online. NOTHING IS BEING DONE THATS THE PROBLEM HERE!!

I hate using GreenDot because noone ever wants to help, but my husband does. SMH

Product or Service Mentioned: Green Dot Moneypak Account.

Reason of review: Poor customer service.

I didn't like: Ni customer service noone knows what to do.

Company wrote 0 private or public responses to the review from May 09.
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same thing here, have to buy a moneypak card to deposit cash into a greendot account. created a secure login, and now cant login.

i work in I.T. and trust me, its not me. they took the money then dont let you access it.

all customer service is overseas. avoid this at all costs


I'm going through the same thing. no one can help so I just don't understand why they have a customer service line besides to tell you its all online. ive been texting yes for over a month just trying to get a response if u figure out a way email me at


I have the same problem. Did you ever get this resolved?


My account says can't verify me and makes me refund my money


I had the same issue. I was ready to pull my hair out and in tears.

After searching everywhere I could on the web I found this number 9894591975 on a forum. And behold, they mailed me a refund by paper check.

Relief!! To say the least.


I'm having the same problem!! What do I do??


I agree I'm having similar issues with my verification as well. When they give you the option to refresh you press it and it does not refresh something needs to be done about this site ASAP!!!


was this ever solved for you? im going through the same problem now


Yes purchased a moneypakcard and I go to make my profile and it gets to the point where they say put phone number so they can send verification code and still received no code after days of calling and calling and green dot NO HELP SO

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