Green Dot MoneypakComplaints and Reviews

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1.1 Based on 81 reviews
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I am mad as *** I have been try to my card for two days theu say they will send a email nothing I have verified for the second time how many times are they going ask to verify and then you can contact them so it like they stole your money

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On 09/13/2016 I attempted to load money to my rushcard using your MoneyPak system ,I went on line to load the MoneyPak paid to me and it read successful ,when I checked my rushcard account it reads insufficent funds ,now i am unable to reach anyone to help assist me with this situation,noway to even edit,inspect or check transactions through the MoneyPak system! I need asstistance with the retrieval of my funds immediately! Read more

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This is the worst service! I had a reload card and when i went to add money it asked to verify my id and when i uploaded a photo, i still have yet to recieve my money. That was 2 days ago. They dont have a phone number to call in and talk to nobody! Dont waste your money!! Find other ways to reload your card because in the end its not wirth it!!

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I purchased two cards and unable to use them because I cannot create an account. the "secure" text never accepts my response of 'yes'. I have tried mine and my wife's cellphone. I have tried several times to contact. I have tried several different computers. I have tried everything. After many attempts and emails I have tried to get reimbursed for the cards and it was declined. I have tried everything I can think of and I get now where. Now i'm... Read more

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Im having the same issue cabt verify my account

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I purchased a money pack reload for $300 went online and set up an account got it verified but when i entered the money pack number it keeps telling me invalid money pack number and my funds have not been loaded to my green dot card but i received a confirmation email saying i successfully set up my account and $300 was available to load to my card just needed to go online to upload it.Can someone please help me get my money Read more

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This is a rip off. First of all the *** cashiers and managers show know what they are selling.Bought a money oak it was suppose take 20 minutes. Never happened, went back to walk greens asked why wasn't the money added to my green dot card automatically. When I called the help desk they telling me two business days on a Friday. Then she begin to block my call. Trust me I dont need them freezing my money for two days. When I submitted the... Read more

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Can you say scam?....Pure fuckery! This company took advise from the actual scammers and now they are robbing people left and right! You can't load your money onto your card. They want ALL of your personal information that they absolutely do not need! My daughters dad sent money to help buy school supplies. I try to load the money onto my prepaid card and it tells me I have to create an account through moneypak.com website! Upon trying to create... Read more

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I have been trying since March to get our money from disability that was stolen from this company

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I tried to load the money . ..it told me to come back later and then it told me you enter the money pak cord too many times come back tomorrow i smell bull ***..?..

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