Green Dot MoneyPakComplaints and Reviews

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    • Customer service 7
    • Service 6
    • Accessibility to resolve issue 5

This card is the biggest form of fuckery i have ever seen. I'm so disgusted. My card is blocked. Never been used just got taxes and i can't use it. Hmmm, unusual activity. Obsurd. Now, i have to wait two *** days Read more

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My son was trying to get a card in his name. needless to say, people here have already had cards from there for YEARS without a problem. They kept telling my son they couldn't verify his information. when we asked what information they couldn't verify they refused to answer. when we asked for a supervisor they told us we didn't need to speak to one. when we told them we had the right to speak to a supervisor, they again argued and asked us WHY we wanted to speak to one. we hung up, called back, and the next operator refused also to put on a... Read more

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I purchased a green dot card to receive my tax return. When I finally received the card my tax return had been spent I called an made a police report an sent green dot all the supporting documents to show that it was an unknown authorized transaction that was Feb, 12,2016 needless to say they have denied my dispute 4 times it is now almost may an I have still not received my money back. I would never recommend this card service to anyone COMPLETE SCAM AN RIP OFF Read more

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I purchased a green dot card to receive my tax return. When I finally received the card my tax return had been spent I called an made a police report an sent green dot all the supporting documents to show that it was an unknown authorized transaction that was Feb, 12,2016 needless to say they have denied my dispute 4 times it is now almost may an I have still not received my money back. I would never recommend this card service to anyone COMPLETE SCAM AN RIP OFF Read more

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70 dollars at riteaid using green dot. It never posted to my paypal account. Poof into thin air even with a tranaction number. Paypal never recieved payment. Don't use green dot to put money on paypal. . Add comment

Somehow I have a negative balance of close to 300.00 Cannot speak to a live operator and need to verify purchases A nightmare called 5 numbers to no avail Read more

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Don't use them to put money on account. It won't credit you're paypal account. Add comment

I have just now had this exact same thing happen to me. I have 2 different transactions that were duplicated -- 1 for $9.44 and 1 for $23.06. When I filed the complaint, they reversed the charges but immediately cancelled my current card even though I have a direct deposit posting to my card in 3 days and a down payment on my car being withdrawn on that same day. Basically because I stood up for ~$32 worth of theft, I'm having my account held ransom until I get a new card. I asked the customer service rep what she thinks I should do to get... Read more

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This company is the worst. My children received a gift card and there was a $5.95 maintenance fee that would be charged the next day after it was activated. I requested a refund for both cards, but only received one. The customer service line does not have any option for customer service and when I chose an option to speak to someone, they couldn't assist me and kept transferring me back to the automated system and because there is no option for customer service, it keeps asking for the card number or ssn, since I don't have an account, it... Read more

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You deactivated my account with money on the account with the promise of a new card. Never received therefor you have stolen my mney Read more

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