Green Dot MoneyPak Complaints and Reviews

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    • Service5
    • Customer service5
    • False advertisement4

  • Jul 31
  • Finances
  • Baltimore, Maryland
  • 8
  • REVIEW RATING 4/5

Greendot Corporation has apparently done away with MoneyPak, much to my surprise. I never received written or email notification of this change. I ended up in a financial bind, so my friend went to the nearest CVS and purchased a Greendot card. I called customer service and she said that my friend needed to have a personalized card (which takes 3-5 business days to receive) in order to send me... Read more

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I forgot my card PIN number so I want to make new one Add comment

  • Jul 08
  • Credit Cards
  • Sand Springs, Oklahoma
  • Greendot Moneypak Card
  • 1
  • 1
  • 16
  • REVIEW RATING 3/5

They stole my state income tax! They have given me 3 different stories. I know the deposit was made to my card by the state...now they know nothing! Seeking a lawyer! Read more

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  • Jun 30
  • Credit Cards
  • Littleton, Colorado
  • Greendot Moneypak Card
  • 27
  • REVIEW RATING 3/5

Never use Green Dot. You can't get them on the phone, they are rude, they are plain ***. This company has screwed my over three times now in 45 days. Here I am trying top pay my bills and they suspend my card with MY MONEY ON IT! When you finally get to speak with someone most of them you can barely understand and of coarse I am sorry ma'am. Guess what this doesn't work for me anymore. Class... Read more

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  • Jun 30
  • Credit Cards
  • Charlotte, North Carolina
  • Greendot Moneypak Card
  • 44
  • REVIEW RATING 4/5

My wallet was stolen at an amusement park along with my pin number and social security card I contacted greendot and they cancelled my card and they asked me to file a dispute. The money on my card was for me to move after calling everyday to check the status of my dispute on the 5th day it was denied because they said the theft did not attempt to change my pin so whose going to change a pin when... Read more

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  • Jun 30
  • Credit Cards
  • Cypress, Texas
  • Greendot Moneypak Card
  • 27
  • REVIEW RATING 4/5

I switched over to this card about 5 months ago because of a "promotion" they were claiming to offer. I have an actual acct but continue to use the prepaid cards because they offer "early pay". That said the only reason I switched to this card was because they offered services with no fees if a particular amount is loaded or 30 transactions performed throughout the month. I waited a total of 4... Read more

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  • Jun 23
  • Credit Cards
  • Tampa, Florida
  • Account Security
  • 38
  • REVIEW RATING 4/5

I asked them to put a hold on my card becaus I had someone withdrawing money from my account. They told that They can't do that and then deactivated my card with $240 still one there. Can't even get through to talk to anyone and the supervisor they connected me to when I asked for the hold was nothing but rude, called me ***, and hung up on me without even helping me. If you are going to run a... Read more

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I am going thru this rite now with green dot they have my whole pay check & this has been since may 19,2015. I have been asked to send my photo id and i have done that and every time it says i will hear something in 2 days & the 2 days have yet to come. And now they won't even answer my calls. Add comment

  • Jun 01
  • Credit Cards
  • Johnstown, Pennsylvania
  • Credit Card
  • 1
  • 1
  • 49
  • REVIEW RATING 4/5

My green dot card had been compromised by someone doing work at my home last month so instead of calling as they were supposed to they simply freezes my account once I was down to $3.00 I am disabled and a single mother I work hard to keep my money straight I have to have another surgery in a few months a woman named sandy wouldn't tell me why they didn't call as of protocol then after giving me... Read more

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Yes my name is tina sain i got scammed with the green dot card for $210 i think i should be reemburst for it and they should let people no a lot more abaut these scamm or i would have not done it but it was supposeto be from my president you no Add comment

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